306 Call Center Representative Jobs in Dallas, TX
Signeekwave is Hiring a Call Center Representative Near Dallas, TX
At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented architects, designers, and engineers, we strive to push the boundaries of architectural design and create transformative experiences for our clients.
About JobWe are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative in the Architecture & Planning industry. As a Call Center Representative, you will be the first point of contact for our clients, ensuring that their inquiries and concerns are addressed promptly and professionally. With a strong focus on customer satisfaction, you will play a crucial role in providing exceptional service and building positive relationships with clients.
Salary Range: $16.50 - $25.00 per hour
Job: Full time
Location: Dallas, TX
Responsibilities
- Handle inbound and outbound phone calls, providing accurate and efficient information to clients.
- Respond to client inquiries and resolve complaints in a professional and timely manner.
- Maintain a high level of product knowledge to effectively answer client questions and provide guidance.
- Update and manage client accounts using our CRM system, ensuring accurate and up-to-date information.
- Collaborate with internal teams to escalate and resolve complex client issues.
- Accurately document client interactions, including call details and resolutions, for future reference.
- High school diploma or equivalent; Bachelor's degree preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Proficient in using customer relationship management (CRM) software.
- Ability to work in a fast-paced and dynamic environment.
- Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account
Job Summary
Full Time
$40k-51k (estimate)
08/30/2023
07/06/2024
The job skills required for Call Center Representative include Customer Service, Call Center, Planning, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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