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Technical service representative
Sika New York, NY
$49k-64k (estimate)
Full Time | Durable Manufacturing 3 Months Ago
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Sika is Hiring a Technical service representative Near New York, NY

Company Description

With over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the marine, automotive, and renewable energy manufacturing industries.

Sika has offices in over 100 countries with over 300 manufacturing facilities and more than 33,500 employees worldwide. With annual sales of 11.

5 billion dollars in 2022, our commitment to quality, innovation, and the environment as well as putting our customer's needs first, encompasses why Sika is the global leader in our industries.

Job Description

American Hydrotech, A Sika Corporation company is looking for a Technical Service Representative. The Technical Service Representative will have thorough knowledge of all Hydrotech products and assemblies, ensure that the correct application procedures are followed, and assisting Hydrotech staff, sales reps, applicators, general contractors, architects, specifiers, and building owners, through day-to-day communication and on-site.

The ideal candidate will live in the Northeast; (NY, NE or NJ). This position reports to the Director of Technical Services.

  • Proper and accurate use and dissemination of Hydrotech products and assembly information to the field and design teams
  • Review of project specifications and details
  • Atypical detailing coordination, presented in drawn form (CAD or sketched / hand drawn)
  • Warranty Claim follow-up
  • Special Projects that include but not limited to revision / update of technical literature, researching new products, and developing new / modified means and methods

Qualifications

  • Travel up to 50-75% - domestic and international
  • Bachelor's Degree
  • Excellent oral and written communication skills
  • Proficient in Windows Applications such as Word, Excel, Power Point and Outlook
  • Ability to use AutoCAD is preferred

Additional Information

Competitive Benefits : Health Insurance, 401k with company match, year-end profit-sharing bonus, paid time off, and paid holidays.

Meaningful Work : Sika products enhance our surroundings and the work every employee completes helps positively impact daily lives by making our world stronger, more durable, and more reliable - every day.

Company Culture : Sika centers work culture around entrepreneurship where individuals have the power to make decisions, learn from mistakes, and define their career.

Community Involvement : Sika Corporation takes active roles in our community and aims to support volunteer work and charitable endeavors across the United States through rebuilding and giving back.

Sustainability Initiatives : Sika is committed to sustainable development, reducing environmental impacts, and assuming social responsibility.

The company supports energy efficient projects and implements numerous measures aimed to boost economic, social, and ecological sustainability.

All your information will be kept confidential according to EEO guidelines.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

Last updated : 2024-06-12

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$49k-64k (estimate)

POST DATE

03/05/2024

EXPIRATION DATE

06/17/2024

WEBSITE

usa.sika.com

HEADQUARTERS

LYNDHURST, NJ

SIZE

1,000 - 3,000

TYPE

Private

CEO

RICHARD MONTANI

REVENUE

$1B - $3B

INDUSTRY

Durable Manufacturing

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The following is the career advancement route for Technical service representative positions, which can be used as a reference in future career path planning. As a Technical service representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical service representative. You can explore the career advancement for a Technical service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Service Representative job description and responsibilities

Technical service representatives help customers resolve technical problems associated with a product or service.

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Technical service representatives need to be current on technological developments and trends to be effective on their job.

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Technical service representatives maintain record of call transactions using computer systems and special tracking software.

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People experiencing tech related difficulties with hardware or software depend on technical service representatives to make things right.

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Guidance of the users to support them in becoming more productive.

04/12/2022: Lansing, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Service Representative jobs

Understand the customer’s grasp of technology.

02/04/2022: Richland, WA

Have a clear escalation pathway.

03/25/2022: York, PA

Ability to use positive language.

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Consider a professional certification.

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Create a Service Catalog Template.

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Step 3: View the best colleges and universities for Technical Service Representative.

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