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Why Join the Sikorsky Credit Union Team?
Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 4 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow!
If you are passionate about helping people achieve their financial goals and want to make a difference in the local community, we want to hear from you! We are looking for talented people to help us improve the banking experience for our valued members.
Working at Sikorsky Credit Union has its benefits. You’ll enjoy an awesome work-life balance, competitive pay, and an excellent benefits package that includes paid-time off, medical/dental, 401K plan with company match, tuition reimbursement and more! Please check out the details below to learn more about this position.
General Summary
Under the general supervision of the Vice President of Digital Banking, supervises all functions of the Member Solutions Center and Digital Account Opening team. This person looks for ways to drive continuous improvement in member service by championing new technology, educates team members, drives production of the digital channel, and ensures compliance with regulatory requirements.
The Member Solutions Manager works under the direction of the VP of Digital Banking exercising independent judgement and decision making and requires minimal supervision. Directly supervises Member Solutions Supervisor and Digital Service Representatives. Maintains oversight of 8-15 staff.
Key Essential Responsibilities:
Essential Skills, Knowledge and Requirements
Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.
Full Time
Banking
$102k-126k (estimate)
06/22/2024
08/24/2024
sikorskyfcu.com
Stratford, CT
<25
Banking
The job skills required for Member Solutions Manager include Verbal Communication, Products and Services, Teamwork, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Solutions Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Solutions Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Solutions Manager positions, which can be used as a reference in future career path planning. As a Member Solutions Manager, it can be promoted into senior positions as a Product Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Solutions Manager. You can explore the career advancement for a Member Solutions Manager below and select your interested title to get hiring information.