2 Dispatcher Jobs in Middletown, NY
Sila Services is Hiring a Dispatcher Near Middletown, NY
Astar Heating and Air Conditioning - Dispatcher
Come join one of the fastest growing home services companies in the US!
Astar Heating and Air Conditioning (a Sila Services Company) is an industry leading HVAC and Plumbing contractor located in Middletown, NY. Our success has been driven by hiring motivated team member with a passion for helping others, and providing them with opportunities for growth and development. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Dispatcher with a track record of providing exceptional customer service to join our team!
Come grow with us!
In exchange for your skillset and commitment, we offer:
- 401(k) with Profit sharing
- Medical, Dental, and Vision Insurance
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Family & friends discounts on services
- Yearly Performance Reviews
A*star is looking to hire an energetic full-time Dispatcher* to join our office team. Are you an organizing extraordinaire? Do you thrive in a fast-paced and exciting office environment? Are you attentive to detail and stable and poised under pressure? If so, apply today to be a part of our home services office team!
Astar Heating and Air Conditioning knows it’s the people that make the organization and carefully seeks to find candidates that have the desire to work as part of a team, constantly learn, and develop skills that will provide outcomes that are both financially and personally rewarding that result in peace of mind.
In order to have a happy team and continue to grow, we treat employees and their families like family. That's why we provide excellent pay and benefits, long-term fulfilling careers, room to grow, and opportunities to excel.
A DAY IN THE LIFE OF A DISPATCHER
As a full-time Dispatcher, you arrive each day ready to ensure that our clients are being heard and receiving the best customer service possible by sending the right technician to the right call. You cheerfully relay accurate information to technicians, warehouses, and customers, ensuring proficient, quality customer experiences. With your strong organizational skills, you schedule service appointments.
Your customer service skills come through as you receive client requests and dispatch service calls to field technicians. You prioritize the most urgent calls and send the right technician to each job. You work hard to ensure maximum scheduling efficiency. You call customers to update them on the technician's progress, verify that services have been performed appropriately, and ensure client satisfaction. Through it all, you build a strong rapport with both colleagues and technicians alike. You love that being in this important customer service role, you help make our clients comfortable and happy!
QUALIFICATIONS
Relevant education and experience IT competent
Phone skills
Able to type at least 35 wpm
Proficiency in Microsoft Office Suite
Great judgement and decision making skills
The successful candidate will utilize a strong, detail-driven professional style to direct field operations personnel and meet deadlines. Technical experience in the HVAC industry is not required, but prior customer service experience with a field labor force or in a service business can be helpful. Computer skills and the ability to multitask in a busy environment are necessary.
Are you the kind of person who quickly catches on to what needs to be done, and then jumps right in? Are you attentive to detail and organized? Are you analytical and an effective problem solver? Do you have strong communication skills? Can you stay calm and collected in challenging situations? If so, you may be perfect for this full-time Service Coordinator / Dispatcher position!
ARE YOU READY TO JOIN OUR HOME SERVICES OFFICE TEAM?
If you are great on the phone and feel that you would be right for this full-time Dispatcher position, we look forward to meeting you!
Job Type: Full-time
Salary: $22.00 - $25.00 per hour
Benefits:
Schedule:
Monday to Friday
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Job Summary
Full Time
$46k-61k (estimate)
03/16/2024
07/20/2024
The job skills required for Dispatcher include Customer Service, Scheduling, Microsoft Office, Commitment, Plumbing, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
02/07/2022: Vincennes, IN
Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
12/30/2021: Oklahoma City, OK
A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
02/03/2022: Oklahoma City, OK
A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
02/02/2022: Las Cruces, NM
A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
12/12/2021: Pittsburgh, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
01/04/2022: Manchester, NH
Dispatchers should use an understanding tone and approach when communicating with callers.
01/03/2022: Las Cruces, NM
Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
03/06/2022: Tucson, AZ
Step 3: View the best colleges and universities for Dispatcher.
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