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Customer Account Specialist
Silgan Champaign, IL
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$33k-40k (estimate)
Full Time 1 Week Ago
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Silgan is Hiring a Customer Account Specialist Near Champaign, IL

We are proud to be an essential part of the world's food supply chain and are looking for Team Members who will take this job as seriously as we do! Now hiring for a Customer Account Specialist at our Champaign, IL facility - Apply Now!
What we offer you:
  • Comprehensive benefits package, including medical & prescription, dental, vision, employee and reliant life & AD&D insurance, short & long-term disability coverage.
  • Add-on benefits include pet insurance, MSK programs such as Hinge Health and Regnexx telemedicine, Livongo for diabetes and hypertension, and more.
  • 401k with a company match.
  • Paid vacation days which you're encouraged to take, plus 10 holidays annually.
  • Tuition assistance.
  • Stability in a growing, environmentally conscious, publicly traded company.
  • Opportunity to work alongside America's most respected brands and food manufacturers.
  • A position working within a Fortune 500 company and an industry commander.
What you'll do:
  • Manage the daily information flow with your own customer base of Fortune 500 food manufacturers.
  • Process orders and help through the supply chain from our warehouse to order fulfillment.
  • Work with your account managers to collect, evaluate, and report sales-related data.
  • Monitor customer accounts and help our accounts payable and accounts receivable teams to ensure payments are up to date.
You'll love it here if you:
  • Are energetic.
  • Like to engage with customers.
  • Working for an organization that promoted from within with career opportunity.
You'll need to have:
  • High school diploma.
  • Minimum one (1) year of customer service experience, preferably in customer account management
  • Excellent communication skill, both verbally and in writing
  • Attention to detail and a process-oriented mindset
  • Proficient computer skills, including MS Office
Who we are:
  • Global Fortune 500 packaging company with 109 manufacturing facilities in North and South America, Europe and Asia
  • A leading supplier of sustainable metal and plastic packaging solutions for consumer goods products for food, beverage, health care, garden, home, personal care, and beauty products
  • A stable, reliable, and environmentally conscious company
LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.
Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.
Silgan is a drug-free workplace.
EEO/M/W/Vet/Disability

Job Summary

JOB TYPE

Full Time

SALARY

$33k-40k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

07/10/2024

WEBSITE

replas.com

HEADQUARTERS

Port Clinton, OH

SIZE

<25

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The following is the career advancement route for Customer Account Specialist positions, which can be used as a reference in future career path planning. As a Customer Account Specialist, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Specialist. You can explore the career advancement for a Customer Account Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Account Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Account Specialist job description and responsibilities

Build and develop relationships with customers to ensure continued partnership.

01/18/2022: Phoenix, AZ

Respond to customers with a sense of urgency to provide an excellent customer experience.

01/03/2022: Vincennes, IN

Sometimes referred to as a customer or client account specialist, these sales professionals help to maximize profits by maintaining strong relationships with existing customers and working to land new ones.

01/12/2022: Yakima, WA

Customer relations specialists update customer accounts on the database, recording their transactions accurately, and posting their payments timely.

03/09/2022: Stockton, CA

The duties of an account specialist are to serve customers by completing enrollments and conversion mailings, responding to requests, resolving complaints, and maintaining quality service.

02/06/2022: Great Falls, MT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Account Specialist jobs

They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.

02/11/2022: Chillicothe, OH

Client Account specialists must also set up and create archives for client records.

01/06/2022: Appleton, WI

As such, customer account specialist are expected to provide first-class service to their customers.

01/25/2022: Vincennes, IN

Manage endorsement requests and change requests from customers.

03/26/2022: Los Angeles, CA

Ultimately, a top-notch key account specialist should have good numerical skills, pay attention to detail, and possess problem-solving skills.

01/06/2022: New Britain, CT

Step 3: View the best colleges and universities for Customer Account Specialist.

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