About the role

What you'll do

• Greet and assist customers in a detailed, clear, and courteous manner as they dump material in different areas of the facility.
• Manage customer traffic to dump in safe areas according to site plan.
• Prompt customer service and response to customer or management needs.
• Maintain a positive and professional attitude while interacting with customers and team members.
• Ability to analyze problems and provide solutions.
• Assist customers with issues while onsite (vehicle breakdowns, need direction, etc.).
• Assist with spotting trucks in the correct location for the equipment operator to move efficiently.
• Learn product placement and recycling areas to clearly direct customers.
• Minimize errors through proper communication with customers and other departments.
• Communicate clearly with customers, loaders, dispatchers, and supervisors over multiple forms of communication. (Email, phone, instant messaging and radio).
• Ensure a safe environment for customers and team members.
• Perform routine detailed site inspections daily.

Qualifications

• Required bilingual in English and Spanish.
• Have a friendly, energetic and vibrant personality.
• Ability to operate light equipment e.g., pickup truck with trailer.
• Ability to multitask and thrive in a fast-paced environment.
• Ability to work outdoors in all weather conditions.
• Self-motivated with a strong work ethic to exceed company and personal goals.
• Willing to work outdoors in all weather conditions as needed.
• Experience using a Point of Sales System in a retail environment preferred.
• Experience providing customer service over a multi-line phone.
• Willingness to work in a team environment and assist co-workers / peers in job duties.
• Be able to effectively communicate.
• Must be dependable and able to receive direction.
• Ability to stand for extended periods of time.
• May be required to walk on uneven surfaces and inspect loads in dump trucks.
• Must have a valid Driver's License.
• Knowledge of landscaping materials and recyclables preferred not required.
• Ability to perform limited physical tasks, including lifting up to 50lbs.
• Basic mechanical understanding and problem-solving skills.
• Must comply with background check and Drug-free Workplace Policy.
• Compliance with safety regulations as outlined by the Company and OSHA/MSHA.