This is a Part Time Seasonal Position that Starts Now and Ends 12/30/2024.

Must be at least 16 years of age.

Summary: Interact with guests one on one by selling tickets for the famous Silver Dollar City. You will have the opportunity to greet thousands of guests daily as a Front Gate Team Member and answer any of their questions about Silver Dollar City’s shows, 40 rides and attractions, and events that may be taking place during their visit. As a Front Gate Team Member, you may work in a variety of areas such as the ticket booths, rentals booth, guest relations, and taking tickets at the front gate.

Essential Duties and Responsibilities: include the following. Other duties may be assigned

• Uses ticket dispensing machine that automatically ejects number of tickets requested by the guest and hands ticket to the guest.
• Rents strollers, wheelchairs, and electric convenience vehicles to the guests at the Rentals Booth and provides specific clear instruction on operation.
• Cleans, stacks, and un-stacks strollers for daily rental at the Rentals Booth.
• Scans each ticket at the Turnstiles prior to entry of the park.
• Provides guest services and handles guest concerns at Guest Relations.
• Accepts payment and makes change.
• Answers questions concerning tickets, promotions, schedules, and reservations, and gives information concerning coming attractions.
• Keeps daily balance sheet of cash received, tickets sold, and daily rentals.
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
• Must be able to work in all weather conditions

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience: To perform this job successfully, an individual should have knowledge of Windows based programs, BOS Ticketing Software; and should be able to navigate the Internet. Candidates should also have previous cash handling experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
• While performing the duties of this job –
• The employee is regularly required to:
• Stand and walk
• Use hands to handle or feel
• Reach with hands and arms
• Talk or hear
• Sit
• The employee is occasionally required to:
• Lift and/or move up to 50 pounds

Benefits Offered

• Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
• 401(k) & Profit Sharing - Profit Sharing and 401(k) Retirement Plan is available.
• Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.
• Free Tuition – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner

See all of the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits

Equal Opportunity Employer/ Disabled/ Veterans