Job Details
Level
Entry
Job Location
Federal WayWA - Federal Way, WA
Position Type
Part Time
Education Level
High School Diploma or equivalent.
Salary Range
$20.00 - $25.00 Hourly
Travel Percentage
None
Job Shift
Monday - Friday, 1/2 Day Saturday's
Job Category
Business Development
Description
Sound is looking for...
A Part-Time Member Service Representative (Teller) for our Federal Way location. If you love a customer-facing role and have experience in retail, as a barista, or a similar role - Sound Credit Union may be the perfect next step in your career! This is a great opportunity to get your foot in the door to the financial industry and your cash handling, sales, and customer service skills will help you be successful in this role.
At Sound you will experience...

• Our purpose which is " to stand with you through all waves of life ". Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing.
• A diverse workforce with an inclusive and supportive environment.
• Besides competitive pay, we offer career growth, and we hold a benefits package that's consistent with our purpose, personalities, and values.
• Teams that are living out the credit union philosophy of "people helping people".
• Fellow employees who are dependable, genuine, inclusive, and resourceful.
• Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture. Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being S upportive, O pen, U nified, i N clusive, and by D oing the right thing.
• Learn more about our company culture here!

As a Part-Time Member Service Representative you will...

• Work with members to complete transactions (ex...deposits, withdrawals, loan payments, and transfers)
• Help advise members on products and services that may be beneficial to their current situation
• Count, receive, and distribute cash

In this role, you will get to provide guidance and help our members meet their financial goals. The manager is approachable and promotes a learning environment that focuses on coaching and empowering employees. If you enjoy learning new things and building relationships with new people, this position may be a good fit for you.
Qualifications
Our ideal candidate will bring to the team...

• 1 year of customer service experience
• 1 year cash handling experience
• High School Diploma or equivalent
• Must be bondable.
• This position requires physical, in-person, face-to-face interaction.

In addition:

• Must be bondable
• Employer sponsorship to secure or maintain employment authorization not available

As a part-time team member of Sound, you will receive...

• These benefits in support of a true work/life balance:
  • Full medical and vision for the employee [yourself] with premiums paid by Sound
  • 401(k) with 4% match - Plus discretionary profit share of up to 5% of annual salary
  • Employee assistance program for wellness counseling
  • Free and/or discounted banking services with Sound
  • 60 hours of Paid Time Off (PTO) each year
  • 10 paid federal holidays every year
  • Gym/lifestyle reimbursement
  • Employee bonus program
  • ORCA pass
• Incentives available for multilingual speakers

Your compensation:
At Sound Credit Union we believe in paying our employees a fair and living wage. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to their role. This strategy promotes a talented and empowering work environment that we hope you will be a part of! Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates, which allows us to offer merit-based salary increases.
Minimum: $20.00
Midpoint: $22.50
Maximum: $25.00
Your hours:
An in-person schedule Monday - Friday from 8:45am - 5:45pm and Saturday's from 8:45am - 1:15pm.
This part-time position is 30-35 hours a week with varying hours from above. Shift start and end times may vary based on branch needs.
In your in-person role you will be engaging with members on a day-to-day basis as the face of Sound Credit Union! Your active participation with coworkers and managers is an essential part of your impactful work.
About Sound Credit Union...
Sound Credit Union (Sound) was founded in 1940 and is one of Washington State's largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. At Sound, we pride ourselves on making connections with our members, employees, and community. We'd love to share more about why Sound is somewhere you want to be, apply now, and visit our website at: www.soundcu.com.
The future is in our hands...
Sound Credit Union is proud to be an Equal Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status.
People of color, women, LGBTQIA , veterans and persons with disabilities are encouraged to apply.