Director of Product and Operations (Skincare Product Manager & Brand Manager)

Company : Silver Mirror Skincare - A beauty product brand extension of the renowned spa company, Silver Mirror Facial Bar. Founded in 2016, Silver Mirror has pioneered the facial business with 9 facial bars in 3 cities. Their new skincare brand, Silver Mirror Skincare, launches in Fall 2024.

Employee Location : New York City or Miami. Candidate must be located in either New York City or Miami. We will not consider candidates in other cities.

Role Overview :

Have you ever dreamed of leading a startup? Step into a transformative role as the very first employee, reporting directly to the CEO, and take charge of a brand-new journey in the beauty industry. If you are entrepreneurial, adaptable, and keenly focused on growth, this position offers an unparalleled opportunity.

This role is for someone who can “do it all” at a fast pace: product development, product management, and coordination. It requires someone who is extremely organized and works swiftly to push various parties to complete their roles within a tight timeline.

We are literally looking for a "Master of None." Someone who has experience in various fields of packaged products and can move quickly to fill the needs of the business. Experience in small organizations is vital for this role as we are looking for hands-on, roll-up-your-sleeves experience.

Salary & Benefits :

- Base salary: $100,000

- Bonus: 5% of sales in the first year (capped at $100,000)

- Health care benefits

- Matching 401k (available after 1 year)

Key Responsibilities :

1. Product Development:

• Manage and coordinate with skincare labs to develop new products
• Manage the development of primary packaging for new products
• Manage the development of secondary packaging for new products

2. Product Marketing:

- Oversee all new product launches in coordination with company’s marketing team

- Build brand deck and retail assets.

- Create a trade marketing calendar

- Provide sample distribution to press and influencers

3. Reporting & Analytics:

- Generate monthly master production schedules and material requirement plans.

- Monitor and report Excess & Obsolete Inventory, collaborating with the CEO for timely action.

- Provide early warnings on potential supply problems affecting finished goods availability.

4. E-commerce & B2C Involvement:

- Play an integral role in the e-commerce system, ensuring a seamless supply chain and customer experience.

- Insure that the appropriate teams are executing

5. Retailer Relationship & Development:

- Build and nurture relationships with large retailers, ensuring the availability of samples and marketing materials.

- Organize and execute merchandising initiatives.

- Ensure timely delivery of assets and comps to department stores for new products, content refreshes, and other requests.

- Manage tracking and requests for retailer meetings and recap requirements.

7. Shipments and Third-Party Logistics (3PL) Management:

• Develop procedures for Purchase Orders, shipping and payments to internal and external parties

- Maintain and nurture relationships with 3PLs, ensuring smooth operations on all fronts.

- Develop inventory and purchasing system

This position promises exponential growth in the coming years, with the sky being the limit. If you have the passion, experience, and drive to be a part of a startup's foundational team, leading its product and operations divisions, we encourage you to apply.

Key Qualifications :

- Minimum of 8 years’ experience in Brand Operations Management and/or Product Management for a CPG Brand

- Minimum of 5 years’ experience at start-ups or organization with 20 or fewer employees

- Minimum of 5 years' experience in skincare, beauty, or cosmetics

- Extensive experience with product management for packaged good

- Excellent communication, relationship-building, and organizational skills

- The ability to work at a rapid speed

- An extroverted individual who will actively engage all relevant parties to push products and projects along