Description

IMMEDIATE HIRING FOR PART-TIME CONCIERGE $14.00 per hour

The Concierge provides courteous and professional assistance to community guests and residents pertaining to daily needs. This position acts as the visible point of contact for community guests and is available to assist both residents and guests. Weekend shift 830am-5pm

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• greets guests and answers guest inquiries
• facilitates resolution of resident requests, such as transportation or valet requests, work orders, and other special requests
• assists guests with baggage handling while entering and exiting or to and from rooms as requested
• communicates effectively with team members using handheld or vehicle-installed communication devices
• assists with ensuring that activities booked are accurate and meet standards
• receives all incoming and outgoing guests
• directs all incoming telephone communication
• communicates and follows up with team members to ensure that other specific guest requests are completed satisfactorily

Qualifications

QUALIFICATIONS of CONCIERGE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

Education and/or Experience

• High School Diploma or General Education Degree (GED); or 0-3 months related experience and/or training; or equivalent combination of education and experience
• hospitality/customer relations experience a plus
• CPR certification
• AED certification
• ability to multi-task

This is a part-time position for Saturday and Sunday only.