We are a state-of-the-art, warm, welcoming and energetic PPO/FFS dental practice looking for a ROCKSTAR PATIENT CARE COORDINATOR/RECEPTIONIST. The primary purpose of this position is to greet patients, handle all patient interactions with positivity and good energy, assist with provider scheduling, and ensure all necessary documentation and paperwork is present and up to date allowing patients to have the most optimal experience possible, all in an extremely professional manner *Essential functions* * Answer and return incoming calls in a professional manner. * Appropriately manage multiple incoming calls. * Schedule patient appointment in appropriate and timely manner in order to maintain full daily schedule and meet production goals * Concentrate on current day first, next day second; i.e an opening in a current day schedule takes priority. * Monitor/track Broken Appointments. * Notify clinical staff of changes in schedules. * Act as liaison between clinician and patient. * Greet patients immediately upon arrival in pleasant and positive manner. * Perform check-in procedures; obtain appropriate signatures for required documents. * Assist the doctor in getting patients to understand and accept the recommended treatment and subsequently coordinate the treatment plan to work for both the patient and the dental office. * At check-out, collect payment from patient in the form of cash, credit card or check. As this position progresses, it can develop into the role of Treatment Coordinator, with responsibilities including; * Discuss financial options with patients and enter into computer appropriately. * Have a 90% acceptance rate for all treatment plans. * Utlize third party financing companies (Care Credit, Etc.) to gain high acceptance. * Confirm all charges from the day sheet against routing slips. * Able to perform “close out” procedures at end of day. * Attend morning huddles. * Able to independently run the office in the absence of the Lead. * Maintain cleanliness of front desk area, break area and waiting area. * Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records. * Abide by all PPE standards for administrative staff. *Requirements* * Dental Sales Experience * High Acceptance Rate * Customer service skills * Interpersonal skills * Confidence * Punctuality *What We Offer* * Medical/Dental/Vision Benefits * Competitive Pay * Bonuses * 401k * PTO * Growth Opportunities * Stable welcoming and energetic environment

Job Types: Full-time, Part-time

Pay: $21.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday

Experience:

• Customer service: 5 years (Required)
• Computer skills: 5 years (Required)
• Dental terminology: 1 year (Required)

Work Location: In person