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We're committed to bringing passion and customer focus to the business
Simmons Bank is a dynamic regional community bank with the full financial capabilities to meet the unique needs of our customers. We believe in empowering our associates to be a trusted advisor while providing them with the resources of a traditional bank supported by cutting edge technology. We are passionate about guiding our customers through each financial life stage and understand they desire and deserve choices on how they wish to bank.
As a Senior Relationship Banker (Sr. RB), you will be responsible for building, expanding, and retaining existing client relationships while providing an exceptional client experience.Senior Relationship Bankers will provide expert financial solutions to existing and prospective clients by assessing their financial needs and offering solutions through bank products and services to help clients accomplish their current and future financial goals. Relationship Bankers will be experts in marketing Simmons solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking events and periodic 'At Work' events. Relationship Bankers are expected to achieve and/or exceed their established individual and branch goals. They may also assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs. It is expected that Relationship Bankers are professional and positive Simmons Ambassadors while meeting and exceeding our client's expectations. All Relationship Banker Positions will receive the same training on all requisite products, services, needs based conversations, and other tools necessary to perform the role. The positions will be goaled with an increase in revenue expectation per position from RB I, to RB II, and then Sr RB. The Sr RB will also serve as a liaison for operational items with strong delegation skills.
Essential Duties and Responsibilities
Responsible to share and recommend the banks full scope of resources with customers, including traditional in branch services, digital capabilities, and business partner resources
Ensure that individual goals are met through required levels of in person and outbound calling activities that provide an opportunity for us to share valued solutions and recommendations via a needs-based philosophy
Perform all functions related to opening and closing accounts including assisting customers with the appropriate selection of accounts, performing research of customers' accounts, and complying with BSA and CIP requirements
Facilitate consumer loan requests: solicit loan requests; maintain knowledge of loan policies and procedures; assist with branch(es)' consumer loan portfolio(s); coach staff(s) (applies only to Sr RB in the absence of an AFCM) to sell and handle consumer loan requests in an effective manner
Uncover needs and refer customers to a partner centric team that works with small business, corporate and institutional partners, and mortgage and financial advisors
Maintain a high level of client satisfaction by engaging our customers and ensuring we are providing an optimal customer experience
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Process customer requests and transactions in a positive, accurate and professional manner while engaging in a genuine conversation to help identify needs and recommend solutions
Performs other duties and responsibilities as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and/or ability required.
Skills
Ability to effectively motivate and present information in one-on-one and small group situation, to customers, clients and other employees in the organization
Embrace a team centric approach to collectively help our customers in an ever evolving and fast paced banking environment
Coach and lead the branch team according to process and protocol in the absence of an AFCM
Met or exceeded individual goals for the most recent 3 of 4 quarters
Regularly conduct team kickoff and meetings with guidance of branch leadership
Assume the role of SME (Subject Matter Expert) in branch as related to all product and services offerings Work jointly with branch leadership in guiding and reinforcing training with all junior associates
Under the direction of Financial Center Manager, coach transactional associates toward conversation starters and improved referrals
Education and/or Experience
HS Diploma/GED
Two years customer-facing and goal-oriented experience
This position requires registration with the National Mortgage Licensing System and Registry (NMLS) and/or
Obtain an NMLS license after employment. Please refer to (http:/mortgage.nationalwidelicensing.org) for more information
Computer Skills
MS Office programs
Understand and utilize social media platforms to help share brand awareness and obtain market knowledge
Other Qualifications (including physical requirements)
Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and minimal overnight and/or out of town)
Ability to provide support and guidance at other banking institutions within the market
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.
Full Time
Banking
$113k-150k (estimate)
05/17/2024
08/22/2024
simmonsbank.com
SAINT LOUIS, MO
1,000 - 3,000
1903
BILL UHLEMEYER
$10M - $50M
Banking
With a motto like Dreams: Realized, Simmons Bank (Simmons) is passionate about dreaming big and making a difference. Since 1903, the bank has turned its communities dreams into reality through its rock-solid commitment to integrity, excellence, collaboration and growth. In addition to its 117-year legacy in banking excellence, Simmons present-day is more exciting than ever due to its rich culture and high performance. In the last six years, Simmons has catapulted from a bank holding company with approximately $3.2 billion in assets to an approximately $20.8 billion-asset company as of March 30..., 2020 operating in seven states: Arkansas, Illinois, Kansas, Missouri, Oklahoma, Tennessee and Texas. But the growing bank doesnt just promote excellence in the workplace Simmons culture is all about dreaming big for its communities, too. Associates engage every day with elementary schools, fire departments, food banks and advocacy centers, and passionately partner with charitable foundations to empower their local communities. In 2017 alone, Simmons associates participated in 1,115 community development activities where they used banking skills to help predominantly low-to-moderate income individuals. Even as Simmons has grown to over 3,000 associates, the company has never forgotten its roots as a friendly neighborhood bank the warmth, community and personal touch that defines its culture is felt at every level of the company.
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The job skills required for Senior Relationship Banker include Client Relationship, Leadership, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Relationship Banker. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Relationship Banker. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Relationship Banker positions, which can be used as a reference in future career path planning. As a Senior Relationship Banker, it can be promoted into senior positions as a SB Financial Services Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Relationship Banker. You can explore the career advancement for a Senior Relationship Banker below and select your interested title to get hiring information.