**Overview:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. **Responsibilities:** - Answer incoming customer inquiries via phone, email, and chat - Provide information about products and services - Assist customers with orders, refunds, or exchanges - Upsell products and services to increase revenue - Maintain customer records by updating account information - Resolve product or service problems by clarifying the customer's complaint - Ensure customer satisfaction and provide professional customer support **Skills:** - Excellent communication skills - Strong phone etiquette and active listening skills - Previous experience in sales or outbound calling is a plus - Ability to communicate effectively in English; bilingual in Spanish is a bonus - Proficient in data entry and computer systems - Multilingual abilities are advantageous for this role If you are a motivated individual with a passion for delivering top-notch customer service, we encourage you to apply for this position. Join our team and be part of a dynamic work environment where your skills will be valued and developed.

Job Type: Full-time

Pay: From $12.30 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Cape Girardeau, MO 63703: Relocate before starting work (Required)

Work Location: In person