Company Description

Simplelogix, founded in 2007, is a global technology company We specialize in leveraging emerging technologies to help our customers succeed in the digital world. Our vision is to harness global talent and provide innovative services that give our customers a competitive advantage. We understand the unique challenges faced by our customers and offer customized solutions to maximize efficiency while lowering the overall cost of operations.

Role Description

This is a full-time on-site role for a Support Technician Level 1 at Simplelogix located in Oakbrook Terrace, IL. As a Support Technician Level 1, you will be responsible for providing technical support, troubleshooting software and hardware issues, and effectively communicating with customers to resolve their technical problems.

This role requires driving a company vehicle to customer sites so a valid drivers license with a clean driving record is a must

Qualifications

• Strong technical support and troubleshooting skills
• Knowledge of information technology systems and software
• Excellent communication and customer service skills
• Ability to work independently and collaboratively in a team

Relevant skills and qualifications that would be beneficial include experience in software development, familiarity with network configurations, and relevant certifications such as CompTIA A or Microsoft Certified Solutions Associate (MCSA).