Business Development Manager

Job Summary

The role is part of Singapore Airlines, Cargo Division (E-commerce Logistics) based in the Eastern or Central United States and is responsible for obtaining new customers and fostering business relationships to increase revenue for New Business (Parxl) in the United States. The role will report regularly to the Head Office team based on Singapore. The ideal candidate should have experience in a sales position in the logistics industry and is experienced in selling e-commerce products and services.

Business Development

• Work closely with Head Office E-commerce Logistics (Parxl) team to achieve annual team and country revenue targets.
• Conducting market research to monitor, track and understand key competitor offerings and promotions
• Generate leads and cold calling prospective customers
• Manage a health sales pipeline of potential customers and convert to new customer accounts
• Conduct sales presentations and participate in RFQ (where applicable) to convert qualified leads
• Preparation and maintaining of documents and presentations, quotations, customer contracts, pipeline, sales reports, invoices etc.
• Work closely with Head Office team to propose solutions which are aligned with internal operational required and customers’ needs.
• Work closely with Head Office team to formulate and execute Country’s marketing plans and campaigns
• Contribute ideas and work with Head Office team to improve business offering and value to customers

Account Management

• Responsible for smooth on-boarding of customers/ key accounts (i.e. including but not limited to IT integrations, operations set-up, reporting structure, etc.)
• Regular monitoring of key customer accounts and performance to drive revenue and sales
• Account management and serving of customer accounts for exceptions handling and investigation reporting

Country Operations

• Provide support for Parxl Operations when required

Required Skills

• Prior experience and/or keen understanding of E-commerce and Logistics industry preferred
• Good communication and interpersonal skills
• IT savvy
• Able to multi-task and respond quickly and effectively to the challenges faced in a fast-paced environment.
• Positive energy and attitude
• Team player and able to work effectively in a team

Industry

• E-commerce, Cross-border Logistics

Employment Type

• Contract position