Single Source Insurance, Inc. is Hiring an Insurance Certificate Coordinator Near Clearwater, FL
Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Paid time off
Training & development
Vision insurance
Summary/ObjectiveThe Certificate Coordinator creates and issues certificates of insurance for agency clients and other necessary parties using agency management software within timeframe established by Single Source Insurance to accomplish superior customer service. Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answers incoming client requests by email and phone
Interprets policy documents and accurately transfers information to database
Compares accuracy of policy documents to management system and certificates
Confidently communicates by telephone to insureds
Prioritizes requests of insured according to agency guidelines
Completes deadlines and meets turnover timeline on all requests
CompetenciesCommunication proficiency Ethical Conduct Attention to Detail Initiative Time Management Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Sitting for long periods of time is expected. Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday, 9 a.m. to 5 p.m. TravelNo travel is expected for this position except to team events or marketing events two to three times per year in the local area. Required Education And ExperienceGraduation from high school or GED Preferred Education And ExperienceSpecialized course work in general office practices such as typing, filing, computer applications, some college preferred Florida license 4-40 Customer Service Additional Eligibility QualificationsOne year of increasingly responsible related experience, or any equivalent combination of related education and experience. Proficiency with Microsoft Outlook Previous experience in an administrative role Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.