Desktop Support with ITIL

Role: User experience management

Location: San Antonio TX

12 Months Contract

Required Skills:

• Identify design problems and devise elegant solutions.
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders.
• Experience in SNOW ticketing tool and exposure to SNOW reporting.
• Should be able to define Process/ write up process as required.
• Candidate must be ITIL certified.
• Working with clients to plan and implement new UEM projects.
• Carrying out research into user’s needs. Developing personas, user stories and other resources that capture users' needs.

Job Type: Contract

Pay: $30.00 - $35.00 per hour

Expected hours: 100 per week

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Experience:

• Customer support: 1 year (Preferred)
• iOS: 1 year (Preferred)
• Windows: 1 year (Preferred)

Ability to Commute:

• San Antonio, TX 78201 (Required)

Ability to Relocate:

• San Antonio, TX 78201: Relocate before starting work (Required)

Work Location: In person

Salary : $30 - $35