Business Hours : 8am-5pm, Mon–Fri EST

Responsibilities

Warehouse – Staging Function

Provide staging services at client facility.

Understand existing processes followed by team for staging services/function

Map activities being performed by the existing team and collect available documentation covering

Equipment / Device Intake & Inventory Tracking

Equipment Staging

Equipment / Device Dispatch & Reporting

Daily Progress / Metrics Update in Standard Template

Weekly Progress / Metrics Update in Standard Template.

Technical Deliverables

Stage Retail / IMAC / POC Devices – Equipment provided to Staging team for configuration.

Maintain and Update Standard operating procedures for various devices supported by staging function of the organization.

Maintain and Update Standard operating procedures the existing devices part of organizational asset refresh cycle / Refresh Programs.

Provide recommendations to optimize the services including cost enhancement and performance enhancements

Qualifications

Staging/troubleshooting experience with various Retail / IMAC / POC devices

Ability to install , troubleshoot and assist team members for wide range of Devices applications in Retail Store environment

Excellent customer service orientation and verbal communication skills

Analytical thinking and Problem Solving ability

Certifications :

o A Hardware (must), ITIL (preferred) , CCNA (preferred)

Microsoft : MCP/MCSE/MCTS, etc. (preferred)

Tools

Job Type: Contract

Pay: $19.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Language:

• English (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Relocate:

• Mechanicsburg, PA: Relocate before starting work (Required)

Work Location: On the road