10 Desktop support Jobs in Baton Rouge, LA
Siri Infosolutions Inc is Hiring a Desktop support Near Baton Rouge, LA
Hope you are doing well. I hada chance to review your profile and wanted to discuss about aFulltime Hire position with our client a major SystemsIntegrator.
Please go through the below mentioned JD andlet me know if you would be interested to explore theopportunity.
Role : Onsite Desktop Support
Location : Baton Rouge LA ; Beaumont TX ; Ardmore OK ;Baytown TX ; Beaumont TX ; Carlsbad TX ; Annandale VA ; ChannahonIL ;
Gregory TX ; Mont Belvieu TX ; Olathe KS ; Paulsboro NJ ;Kemmerer Fontenelle WY ; Tyler TX ; Washington Auburn WA ; MidlandTX ; Williston ND
FulltimeHire
Technical / Functional Skills :
Strong knowledge of desktop / laptop hardware
Good knowledge of Win 10 Win 11 & MS Office
Knowledge of Mac OS is preferred
Understanding of daily operations and delivery processes
Application / software installation and trouble shooting
Knowledge / exposure on ticketing tools(Service Now)
Windows systemadministration
Strong TroubleshootingSkills
Hardware operating system & softwareknowledge of laptops desktops & mobile devices printersetc.
Working knowledge of supporting computerperipherals like printer scanners and nonstandard devicesetc.
Understanding of active directorynetworking
Hardware operating system &software knowledge
Roles& Responsibilities
Provides secondlineinvestigation and diagnosis.
Resolves andcloses incidents / service requests as per the procedures &allocated timelines
Logs relevantincident / service request details as per process in ITSMtool.
Communicates with client regardingincident progress
Ensures tickets are updatedat all times until issues are resolved
Complieswith Quality Health Safety Environment (QHSE) and ITpolicies
Liaises with clients IT support groupsand 3rd party providers when necessary
Performsstaging of PCs
Performs IMAC (Install Move Addand Change) of End user hardware (Laptops desktops mobile devicesprinters desk phones meeting room devices etc).
Conducts hardware and software maintenance and support
Troubleshoots and resolves PC incidents and / or VIPrequests
Assists with Site Security Officer(SSO) on IT security issues and virus elimination
Creates / maintain documentation for scope ofwork
Special events coverage meeting room &VCON & voice devices support
Centralizedhardware and Spare part stocking and local site inventorymanagement and asset management
Stockmanagement
Break fix services to nearest smallsites leveraging shipping options (Device exchange or LoanerPC)
Hardware vendor coordination for Breakfix
Imaging & provisioning of devices.Setup and build workstations
PC and otherdevices logistics management
Coordinateactivities with third parties to resolve the IT issues or completeservice requests
Follow standard operatingprocedures as documented in the knowledge managementsystem.
Providing trainings / demos when neededto end users
Onsite admin tasks e.g. backup OSmigration.
Onsite Operational support ofIndustrial mobility devices
MobilityOperational support for company owned mobile phones / tabletdevices and BYOD
Asset Disposal
Coordinate with regional / global support groups forendtoend request resolution and escalation.
Operational support of Buyer certified standalone printers (driverinstallation / connectivity and printer software relatedtroubleshooting
Operational support fornonnetwork connected HBO AIO Printer / Scanner / Fax
Loading / Reloading of PCs with standard image fordeployment of CME Kiosk Machines
Kind Regards
Sushil Singh
Sr. AccountManager
Work# :
Last updated : 2024-06-23
Job Summary
Full Time
IT Outsourcing & Consulting
$48k-59k (estimate)
06/24/2024
09/23/2024
siriinfo.com
EDISON, NJ
100 - 200
2005
HEMA ARUMILLI
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About Siri Infosolutions Inc
Siri InfoSolutions is a private equity consortium Firm providing IT Staffing Services to Fortune 500 clients across the US Siri Info Solutions Inc, we believe that its an exceptional company - a company of people proud of the work they do and the solutions they provide. By understanding what drives our specialty industries, becoming involved in our communities on a professional and personal basis, following a disciplined process of identifying quality candidates, partnering with employers to understand their core business and their employment requirements, and delivering exceptional service, w...e achieve great results for all concerned. Professional Services: - Contract Staffing - Direct placements - Bench Sales - Application Development - Enterprise Resource Planning - Data Warehousing - Customer Relationship Management Siri Info provides services to a wide spectrum of customers across verticals such as Banking, Financial Services, Healthcare, Human Resources, Telecom, Insurance, Hospitality, Retail & Distribution and Manufacturing. Serving multinational customers. Siri InfoSolutions reinforces its belief that the quality of our services can only be measured by the skills, performance and dedication of our employees. We will place only the very best candidates for our clients - candidates who are not only willing, but who possess the necessary skills to do the job effectively.
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The job skills required for Desktop support include IT Support, Operating System, Desktop Support, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support positions, which can be used as a reference in future career path planning. As a Desktop support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support. You can explore the career advancement for a Desktop support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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