Role Overview

The International Billing Coordinator is responsible for issuing invoices with a high degree of accuracy in a timely manner - collaborating with Operations and Account Management to ensure proper billing. Duties also include managing Permanent Storage files by accruing expense and revenue on a quarterly basis. The International Billing Coordinator should have a strong eye for detail and be comfortable working with little supervision to meet tight deadlines.

What You'll Be Doing

60%

Create invoices for Corporate, Consumer, and Permanent Storage business

• Complete the setup of the billing packet (Assemble required supporting documents, spreadsheets, etc.) for each invoice as needed, depending on the account/ contractual requirements and ensure each invoice is set up to email or print & mail correctly per payee guidelines.
• Complete miscellaneous invoicing as needed.
• Create and maintain spreadsheets for key accounts/ customers as needed.
• Set up expense and Revenue and generate billing for permanent storage files.

20%

Adjustments

• Process change registrations and generate corrected billing packets.
• Assist and resolve disputed invoices and expense & revenue exceptions.

10%

Document Tracing

• Trace and secure move documents, required for billing packets.

10%

Problem solving, customer service, special projects

• Problem solving: Resolve billing issues and support the International agent network.
• Customer Service: Interact with Agents, Customers, Accounts, Coordinators, Collections, Cash Apps, Accounts Receivable, etc. daily.
• Perform other duties as assigned.

What You Bring to Sirva

(Qualifications, Skills, Education or Certification Requirements, etc.)

• High school diploma required; Bachelor's degree is preferred
• Past billing experience or general accounting experience preferred
• Proficient in MS Office (especially Excel & Outlook)
• Ability to work independently
• Excellent math skills
• Strong communication skills
• You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation

WHAT SIRVA OFFERS

• Competitive salary and incentive plans
• Workplace flexibility for a balanced work/life approach
• Comprehensive benefits packages and wellness program
• Generous company-paid vacation days and holiday time
• Challenging, collaborative, diverse corporate culture
• Ongoing opportunities for learning and career development

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, Sirva Mortgage and SMARTBOX) provide everything needed to move talent and deliver experience.

At Sirva, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSIRVA@SIRVA.com and let us know the nature of your request and your contact information.