161 Customer Service Representative Jobs in Knoxville, TN
Sitel Group is Hiring a Customer Service Representative Near Knoxville, TN
At Foundever, Experience Is EverythingAn award-winning culture built on 35 years of industry-leading experience and a commitment to improving the employee experience. Every great customer conversation starts with a great employee experience. You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role.
We believe in investing in our agents and helping them to achieve a career goals. You will have the opportunity to grow within the company and encourage you to do so.
Skills, Knowledge, & Abilities
- Active listening skills, effective verbal and written communication skills
- Ability to solve complex situations utilizing questioning and deductive reasoning skills
- Demonstrated ability to navigate multiple systems
- High service-aptitude with personal drive to serve/display compassion and empathy
- Willingness to learn and develop skills to improve your work performance
- Pay: From $17.00-18.00/hour
- 100% paid Professional Training
- Expected hours: No less than 40 per week Weekends as needed
- 401(k) with company matching
- Medical, Dental, Vision and Wellness Benefits
- Employee Assistance Program (EAP)
- Paid Time Off
- Employee discounts
- Referral Bonuses
- Internal Mobility (84% of our managers are promoted within)
- Bonus Opportunities
- Must be at least 18 years of age
- Must have a HS Diploma or GED Equivalent
- Preferred 6 months-1 year of relevant work experience
- Must have open availability during hours of operation
- This position requires you to be on-site
- Must live with 50 miles of the Knoxville site: 11221 Outlet Dr, Knoxville, TN 37922
Foundever™ is a 2024 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication and respect.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.
Job Summary
Full Time
Business Services
$37k-47k (estimate)
09/11/2024
10/05/2024
sitel.com
NASHVILLE, TN
>50,000
1994
Private
BERT QUINTANA
$1B - $3B
Business Services
Related Companies
About Sitel Group
SITEL provides telemarketing and business processoutsourcing services for call centers to increase their sales and revenue.
The job skills required for Customer Service Representative include Commitment, Written Communication, Leadership, Dedication, Financial Services, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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