Summary: This position is responsible for the management of the employee services office while providing oversight to the training, data entry, and wardrobe areas of Human Resources.

Specific Duties and Responsibilities

• Manage general reception duties for the Human Resource Office, including greeting and assisting applicants, answering telephones, and assisting employees.
• Manage team member breaks in alignment with park, state, and federal labor law guidelines.
• Perform periodic performance reviews with team members.
• Responsible for adhering to Park cash handling procedures while ensuring staff does the same.
• Assist with the planning, communication, and execution of employee events.
• Monitor Employee Attendance System for accurate tracking of labor and employee timesheets throughout day.
• Oversee the J-1 Work and Travel Program including, tracking participants, planning events, corresponding with departments, and maintaining employee housing.
• Correspond with Park leadership to validate payroll records daily.
• Issue, monitor, and track all corrective actions against all Park seasonal staff.
• Respond to all requests for unemployment claims and employment verifications.
• Monitor applicant traffic through the UltiPro Applicant Tracking System.
• Screen and interview new applicants for Park positions.
• Process paperwork including, but not limited to data entry, background checks, drug screening, and filing.
• Must understand and complete paperwork according to state laws.
• Be familiar with minor labor laws and monitor minor compliance throughout the day.
• Track and communicate staffing levels to Park management.
• Ensure all employees are in full grooming compliance prior to their shift.
• Provide leadership for team by training and developing staff in all areas of appropriate business.
• Delegate tasks as deemed appropriate.
• Communicate with Human Resources management daily to discuss successes and needs.
• Perform other duties as assigned.

Reporting Structure

• Reports directly to the Human Resources Full-Time Supervisors.

Minimum Requirements

• Must be at least 18 years of age.
• Must possess strong organizational skills and be able to multitask.
• Must be able to maintain the confidentiality of Human Resource documents and other proprietary information.
• Experience in Human Resources is required, with previous management experience preferred.
• Must be willing and able to work closely with other employees.
• Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.
• Excellent communication skills, both written and verbal.
• Computer literacy. Strong knowledge of all Microsoft applications.
• Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to forty pounds occasionally.