Summary: This role will effectively support the Parks, Marketing and Revenue teams in the loading of admissions and in-park pricing as well as other ticketing aspects and promotions into the system while ensuring accuracy and a consistent approach. Also, in this role, you will be a key player by providing exceptional internal customer service in a manner consistent with the company's core values.

Key Responsibilities

·Mange all aspects of building all pricing and promotions into the ticketing system across Parks portfolio.

·Creates promotion templates and ensures accuracy by proofing.

·Ensures accuracy of content for all pricing promotions across channels.

·Creates and implements, with management approval, new ideas and methods to improve and develop processes for efficiency gains.

·Ensures all promotions are live on time for campaigns and coordinates with analysts.

·Manage priorities of workload in order to meet deadlines/expectations.

·Reviews consumer “touchpoints” such as website, ticketing system and emails to monitor how we are presenting our product to consumers to ensure pricing accuracy

·Provide key information needed to our internal customers/departments with timely, comprehensive information regarding new promotions to assist their ability to support such initiatives.

·Presents ideas and suggestions as to how to provide superior service to internal customers/departments regarding building of pricing and promotions.

·Researches and resolves issues related to promotions and system data.

Qualifications

• Bachelor’s Degree preferred or relevant work experience.
• Ability to work as a team player and interact with internal customers, managers and coworkers in a professional and courteous manner.
• Excellent interpersonal skills
• Proficient computer skills required & able to learn systems quickly.
• Strong critical thinking and creative problem-solving skills.
• Strong time management and organization skills; ability to work independently while able to multi-task in a fast pace environment.
• Experience with ticketing systems is a plus!
• Highly motivated and organized and able to juggle competing priorities to accomplish goals, meet deadlines and find solutions.

Reports to:

Manager, Pricing and Revenue Operations.