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Clinic Manager- Waukesha
$95k-126k (estimate)
Full Time 10 Months Ago
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Sixteenth Street Community Health Centers is Hiring a Clinic Manager- Waukesha Near Waukesha, WI

We are seeking a full-time Waukesha Clinic Manager! Great opportunity!

Job Responsibilities:
  1. Manage, supervise, and coordinate activities and services of the Waukesha Community Health Center (WCHC)
  2. Maintain and maximize effective, efficient, and high-quality patient and client services at the Waukesha Community Health Center
  3. Select, schedule, and assign staff, adjusting hours and assignments as necessary.
  4. In collaboration with the Director of each respective business function, orient new staff and assure that training and education needs of staff are met.
  5. Oversee performance of all staff assigned long-term to WCHC with the exception of the clinical providers and staff rotation for temporary coverage
  6. Participate in and reinforce QI, Safety and other initiatives, in partnership with the Directors of each respective departments.
  7. Provide supervision of staff regarding personnel issues, organizational/clinical policies and procedures, and other administrative issues
  8. Administer disciplinary procedures as needed for poorly performing staff.
  9. Maintain employees’ timesheets and process Time and Attendance.
  10. Conduct staff meetings for WCHC staff.
  11. Assist with monitoring patient flow and making adjustments as needed.
  12. Facilitate the resolution of staff miscommunications and disputes.
  13. Collaborate with Directors of each business function to ensure standardized job performance in keeping with agency standards.
  14. Create a highly positive atmosphere of Customer Service in all areas of the clinic. Participate in organizational Customer Service project as appropriate.
  15. Implement organizational policies and procedures and ensure compliance with same (e.g Infection Control, Safety Plan, Joint Commission standards, etc)
  16. Attend meetings at Milwaukee sites related to organizational policies and procedures and other projects and initiatives, as appropriate.
  17. Develop and implement Business Development plan to attract more patients to the WCHC in both the medical and mental health service lines.
  18. Direct ongoing Business Development through relationship building, marketing, and other methods and techniques as appropriate to the Waukesha community.
  19. Attend Waukesha community meetings as needed to promote the WCHC, inform about our services, and create a positive image, reputation, and increased awareness.
  20. Participate in the development of the WCHC budget and monitor the performance against budget, make adjustments as needed.
  21. Maintain an up-to-date knowledge of health care regulations and oversee WCHC compliance with these regulations (e.g. HIPAA). Comply with all organizational quality and safety regulations.
  22. Ensure cleanliness and comfort of the facility (indoors and outdoors) and request improvements as needed.
  23. Maintain working relationship with neighbor business members within our shared contract arrangement as well as the tenant in our leased space.
  24. Oversee inventory and stocking of materials and supplies utilizing organizational purchasing and inventory processes and standards.
  25. Investigate and resolve patient/client complaints and assist with management of disgruntled patients as situations arise.
 Qualifications:
  1. Bachelor’s degree in health care administration or business field
  2. Minimum of 5 years’ experience in clinic management
  3. Working knowledge of personnel management and health care administration
  4. Supervisory experience or demonstrated ability to train, supervise and motivate staff.
  5. Experience in community health, public health or in a community agency.
  6. Ability to relate well to people from diverse ethnic and cultural backgrounds.
  7. Proven high level written and oral communication skills.
  8. Self-motivated and independent, able to work without direct supervision.

Job Summary

JOB TYPE

Full Time

SALARY

$95k-126k (estimate)

POST DATE

09/28/2023

EXPIRATION DATE

06/29/2024

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