Courteously check patients in and out according to our Customer Service standards.

 Must be able to Verify insurance and collect appropriate dues.

 Balance and reconcile money collected during your work shift.

 Schedule appointments, maintain and update the schedule as needed.

 Confirm appointments for providers, aestheticians and RN’s.

 Create and maintain patient charts, ensure you have up to date information at all times

.  Prepare superbills accurately and in a timely manner.

 Follow all HIPPA regulations, keep patient personal and financial information confidential.

 Anticipate and respond positively to changing conditions.

 Ability to stay focused on what needs to be accomplished while under pressure.

 Ability to listen and communicate effectively and kindly while listening to patient complaints.

 Keep the front office neat and orderly to maintain our high standards.

 Maintain inventory, place order weekly as needed.

 Other duties as assigned to assist the overall function of your location.

 Verify insurance (deductible and copay amounts)

 Know the difference between an HMO and PPO

 Ability to know the difference between Blue Cross and Blue Shield

 Ability to determine Medi-Cal HMO patients requires authorization and should be billed to Medical Group or IPA

 Ability to read insurance card and input the correct payer id or payer name and address

 Ability to know Military Insurance programs require specific policy info (SS# or 11 Digit id) 1 LA Laser Center Job Description Template LA Laser Center Job Description Template

2  Ability to multi-task in an expeditious manner

 Ability to know if the payer is contracted with Tax id/NPI

 Verify authorization for HMO commercial and Medi-cal HMO

 Awareness of completing all patient Demographics to avoid claim rejections  Ability to post copays into EMA