Do you enjoy a fast-paced, dynamic work environment? Are you innovative and committed to achieving the best outcomes for everyone? Do you want to be a part of a team that appreciates you and works as hard as you do? If this describes you, apply now at the Sleep Centers of Middle Tennessee ("SCMT"). Our team believes in and embraces our Core Values of:

• Demonstrate commitment: We are loyal to our team members, patients, and referring providers who are committed to achieving the best outcomes for the greater good.
• Display relational empathy: We understand that relationships thrive with effective communication through active listening, putting ourselves in other's shoes, and authentic caring about others’ success.
• Win-Win-Win: We do great things together as a team, not as individuals. We ensure that each of our actions is in the best interests of our patients, our people, and our practice.
• Embrace and drive change: There’s always a better way—and we won’t rest till we find it. We know that all growth requires change. We actively commit to transforming the field of sleep medicine for the good of our patients and team members. Our team members embrace and drive personal change to adapt and grow with us.

AS A MEDICAL ASSISTANT DUTIES INCLUDE:

• After patients have checked in and provided appropriate paperwork to Check In Department, MA’s greet patients in a friendly and professional manner, and then guide patients to the appropriate exam rooms.
• Obtain and record patients’ complaint(s), medical histories, medications, vitals, meaningful use and other information for medical records.
• Download or obtain test results for provider to review at each patient visit as required and in a timely manner. Test results may include but are not limited to:
• CPAP/BIPAP compliance from Encore Anywhere or ResMed (from current CPAP users)
• Ensure cleanliness of patient exam rooms and surrounding areas before and after each patient visit.
• If provider recommends PAP pressure changes for the patient, login to Encore Anywhere and initiate changes as directed
• Prepare DOT and FAA letters
• General knowledge of insurance authorization and eligibility requirements.
• Schedule appointments as needed in accordance with policies and procedures. Ensure all appointments are scheduled accurately by reviewing the details with the patient including date, time, location and provider name.
• Call patients to confirm appointments in advance (or reschedule appointments for a more convenient time) as needed.
• Carefully adhere to HIPAA standards and procedures to ensure the privacy and confidentiality of our patients’ personal and medical information in every interaction.
• Understand and practice regulatory standards and organization policies and procedures including, but not limited to: OSHA, HIPAA, infection control, and patient care policies and procedures.
• Comply with Meaningful Use (or MIPS) requirements.
• Meet mandatory job requirements within established time frames.
• This is not intended to represent a fully inclusive list of every duty which may be assigned or asked of an MA. Other duties may be required or assigned.

SKILLS & BACKGROUND YOU'LL NEED:

• Proven and advanced use of technology including and not limited to Dual computer screen processing, eClinicalWorks EMR, voice over IP phone system (including soft phone), Microsoft suite of products (Outlook, Teams, OneDrive)
• Organization of workspace and optimization of time
• Communication - advanced written, typing, verbal and listening communication skills
• Ability to function confidently and thrive in a fast-paced, highly dynamic work environment
• Priority management - Able to perform a variety of tasks; often changing from one task to another without loss of effectiveness or composure and be able to perform under stressful conditions when presented with multiple requests in a short time.

PHYSICAL REQUIREMENTS:

• Sitting or standing for long periods of time
• Light object lifting/moving, up to 20 pounds

OPPORTUNITY FOR GROWTH: This position is FULL TIME. Advancement opportunities exist for team members who excel in their current role and genuinely demonstrate our Core Values.

BENEFITS: Competitive benefits apply for full time team members.

OTHER INFORMATION: Medical experience preferred. High school diploma or GED preferred. Occasional travel may be required alternating between our Murfreesboro, Franklin, and Clarksville offices. Applicant will be required to pass a background check. SCMT is a tobacco free workplace.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Travel reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• No weekends

Work setting:

• Clinic
• In-person
• Office

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: Hybrid remote in Murfreesboro, TN 37129