SUMMARY
The Receptionist is responsible for the main lobby reception.
ESSENTIAL DUTIES & RESPONSIBILITIES
The successful candidate must be reliable, detail-oriented, professional-minded, bilingual and fluent in English and Spanish.
Must always maintain a professional image. Must be honest, trustworthy and respectful of self and others, demonstrate
strong work ethics and adhere to our mission, vision and guiding values.
Front Desk Receptionist
• Manages the Company’s main lobby reception area. Greets, directs and announces visitors, including vendors,
clients, job candidates and customers in a professional, courteous, friendly manner;
• Operates a 10-line telephone switchboard to receive incoming phone calls and directs callers to appropriate
destination or pages person called in a professional, courteous friendly manner;
• Responsible for over-the-counter product, marketing and promotional sales at front desk
• Responsible for obtaining a guest list for large tour groups to open the front desk if needed;
• Maintains and confirms availability for conference rooms in Microsoft Outlook;
• Sort, distributes and process incoming and outgoing mail, (i.e. Federal Express, UPS & certified mail); maintain
shipping supplies;
• Maintain storage key sign in/out log.
• Handles special administrative tasks for the human resources department, as well as overflow tasks from
various departments;
• Serve as a member of the emergency evacuation committee, participate in evacuation drills;
ESSENTIAL SKILLS, ABILITIES AND REQUIREMENTS
• Three years of direct experience as administrative assistant/receptionist is required;
• Ability to provide exceptional customer service skills is required; ability to speak, read and write in both
English and Spanish without assistance is required;
• Maintain a professional, neat environment at all time and may require to wear appropriate, professional
Ocean Mist Farms attire at various times;
• Advanced software skills are required including the ability to type at least 50 Words per minute, including
Microsoft Office suite applications, (i.e., Word, Excel, PowerPoint, Outlook) is required;
• Basic understanding of internet research tools is required;
• Expected to follow and adhere to Company’s policies and procedures at all times;
• Ability to work an office environment, often sitting for long periods of time; ability to stoop, reach, and walk
and other physical activities associate with an office environment; ability to communicate verbally and
comprehend verbal instructions;
• Ability to lift at least 30 pounds without undue physical exertion;
• Requires sufficient sight and hearing to perform all duties;
• Strong verbal and written communication skills; ability to carry out defined procedures with specific
instructions; ability to be able to multitask and answer telephones in a timely manner.
• Can-do attitude with willingness to proactively solve issues;
• Ability to learn new duties with minimal repetition;
• Ability to manage tasks from its initiation to completion with minimal supervision;
• Ability to maintain effective working relationships with customers, supervisors, employees and peers.