1 AMS/Product Support Specialist Job in Fulton, IL
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AMS/Product Support Specialist
$55k-78k (estimate)
Full Time | Wholesale
9 Months Ago
Sloan Implement is Hiring an AMS/Product Support Specialist Near Fulton, IL
Position SpecificsReports To: Product Support Manager
Supervises: None
FLSA Code: Exempt
PurposeProvides agronomic solutions and support for the sale and use of John Deere Agriculture Management Solutions (AMS) equipment. Works with all dealership departments to sell and support precision farming products to producers in their trade area.
Responsibilities
Depending on experience, a six month to one-year training program at our Atwood, IL location may be required.
Supervises: None
FLSA Code: Exempt
PurposeProvides agronomic solutions and support for the sale and use of John Deere Agriculture Management Solutions (AMS) equipment. Works with all dealership departments to sell and support precision farming products to producers in their trade area.
Responsibilities
- Leads the organization in the sale of Precision Farming Products offered through John Deere
- Knows and uses company provided systems and tools to follow a defined sales process
- Manages the adoption of new technology and product offerings
- Creates and executes a John Deere Agriculture Management Solutions (AMS) Marketing Plan to educate customers on the different products and services provided by the company
- Conducts preseason on-farm customer training as well as in-field start-ups and troubleshooting
- Provides support for advanced customer training (including desktop software and data management products) offered through John Deere
- Responds to customer inquiries and provides troubleshooting over the phone, through remote support, or in person
- Manages customer follow-up processes and customer satisfaction issues related to the AMS product line
- Serves as the internal and external dealership technical specialist relative to the entire AMS product line
- Identifies, develops, and leads training opportunities to educate customers and dealership employees on AMS products
- 1 years experience in an agriculture-related role
- Excellent driving record with a valid driver’s license (checked via insurance company)
- Knowledge of database software and computer application systems
- Ability to work flexible hours
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to speak and write effectively one-on-one and within a group
- Associates degree in Agronomy, Agriculture Business, or Agriculture Mechanization or equivalent experience
Depending on experience, a six month to one-year training program at our Atwood, IL location may be required.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Wholesale
SALARY
$55k-78k (estimate)
POST DATE
10/18/2023
EXPIRATION DATE
07/05/2024
WEBSITE
sloans.com
HEADQUARTERS
CARLINVILLE, IL
SIZE
200 - 500
FOUNDED
1931
TYPE
Private
CEO
GREG MCCALLUN
REVENUE
<$5M
INDUSTRY
Wholesale
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