1119 Product Operations Manager Jobs in New York, NY
Smarsh is Hiring a Product Operations Manager Near New York, NY
Summary/ObjectiveAs Manager of Product Operations, your primary responsibility will be ensuring seamless and strategic product planning, operational efficiency, and cross-functional accountability throughout the end-to-end product lifecycle management process. You will work in close collaboration with Product Leaders, Business Units, and cross functional teams at all levels and contribute to the success of Product Management by optimising processes, managing resources, and ensuring the efficient delivery of high-quality products and services.
You will report to our SVP, Product Operations, who is in our New York, NY, office.
How will you contribute?
- Build a strong foundation of collaboration and partnership with cross-functional leaders, business units, and key stakeholders.
- Streamline and coordinate our go-to-market and operational readiness processes and tools in partnership with our Product Marketing and Enterprise Systems teams.
- Act as a trusted advisor and Partner with Product and Business Unit leaders to oversee and continuously improve our rhythms of business including weekly stand ups, quarterly business reviews, quarterly planning, and metrics reviews.
- Improve the way we communicate across and between Product teams and key stakeholders to ensure alignment and clarity of roles and responsibilities.
- Manage and develop toolsets and best practices that support product lifecycle management activities, such as initiative health tracking, milestone tracking, and release tracking.
- Define and govern best practices around goal setting to help teams improve how they determine and define ambitious goals and track their outcomes with measurable results.
- Monitor and report on key operational metrics, identifying areas for improvement and designing and implementing initiatives to address gaps and drive continuous improvement.
- Recommend and work with Enablement teams to develop training programs and materials to onboard new product team members, communicate best practices and drive process improvements.
- Prioritize data-driven decisions to ensure the team is working towards the right goals and has the tools, frameworks, and processes required to achieve them
- 5 years of experience in Product Operations or similar operations role
- Experience being the direct owner and driver of product planning, tracking, and release processes
- Outstanding communication and interpersonal abilities, capable of working effectively with cross-functional teams and stakeholders at all levels
- Excellent leadership and persuasion skills and the ability to lead without direct authority
- Deep understanding of the needs of different stakeholders in a Product organization, from executive leadership to ICs
- An ability to execute on and deliver complex projects involving multiple stakeholders
- Proven track record of measurable process improvement and operational efficiency.
- Proven track record of identifying and mitigating operational risks that may impact product delivery timelines and quality. Ability to proactively address issues and bottlenecks.
- Radical simplification mindset.
- Excellent analytical, problem-solving, and decision-making skills, with the ability to interpret data and insights to inform strategies.
- Proven ability to facilitate strategic prioritization and bridge between strategy and execution, ensuring plans translate into effective actions.
- Track record of making difficult decisions and tradeoffs in the face of ambiguity and incomplete data.
- Experience building operational tools in Jira and Confluence
- Healthcare insurance - We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
- Personal time off - A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements
- 401K Match - Smarsh provides a 4% 401K match for which employees are fully vested on day one.
- Sabbatical - The Smarsh sabbatical program provides a time to recharge, to study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service.
- Recognition - We’re big on kudos for a job well done. Our employee-recognition program enables co-workers to nominate their peers who best embody our core values for recognition.
The above salary range represents Smarsh's good faith and a reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programmes will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty, and training. Local cost of living assessments are done for each new hire at the time of the offer.
Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified and interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. including the frequency of those functions.
About Our CultureSmarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Job Summary
Full Time
IT Outsourcing & Consulting
$132k-163k (estimate)
06/27/2024
07/25/2024
smarsh.com
PORTLAND, OR
500 - 1,000
2001
Private
BRIAN CRAMER
$50M - $200M
IT Outsourcing & Consulting
Related Companies
About Smarsh
Smarsh provides electronic communications archiving solutions for social media platforms, email and instant messaging.
The job skills required for Product Operations Manager include Product Management, Leadership, Initiative, Insight, Collaboration, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Operations Manager positions, which can be used as a reference in future career path planning. As a Product Operations Manager, it can be promoted into senior positions as a Product Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Operations Manager. You can explore the career advancement for a Product Operations Manager below and select your interested title to get hiring information.
If you are interested in becoming a Product Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Product Operations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Product Operations Manager job description and responsibilities
Collect, quantify & prioritize product-related challenges to be considered by product and engineering in future development. Uplevel the understanding of how the product is being used in the real world
03/01/2022: Parkersburg, WV
They support the strategic vision and plan for products to achieve or exceed strategic goals for market share, top-line, and profit growth.
03/02/2022: Fresno, CA
They are responsible for finding efficient and effective ways to customize products to meet the unique needs of specific customer.
02/03/2022: Rockford, IL
Product Ops Manager owns product usage data and communicates themes and trends with sales and marketing.
02/10/2022: Lowell, MA
Product ops manager are uniquely positioned to help make sense of all that data, creating dashboards and separating the valuable bits from the background noise.
01/20/2022: Lake Charles, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Product Operations Manager jobs
Product operations managers should build a strong process for end-to-end management of user feedback.
02/10/2022: Killeen, TX
A Product Ops manager enjoy digging deep into the data, analyzing user feedback and using these insights to drive product improvements.
03/06/2022: Gary, IN
They have to be a person who uses data extensively, cares about efficiency, and is customer-centric.
02/07/2022: Baltimore, MD
Then, they will convert the things they learn into knowledge points for the team.
02/14/2022: Chattanooga, TN
Prospective product operations professionals should familiarize themselves with the product operations manager’s role.
02/13/2022: Juneau, AK
Step 3: View the best colleges and universities for Product Operations Manager.
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