Smart City Networks is Hiring a Technician I, IT Convention Services, Part Time Near Santa Clara, CA
Job DescriptionSmart City began more than 30 years ago and has evolved into the nation’s leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3,000 events annually, including virtually every Fortune 500 Company event and major tradeshow. From auto shows to national political party conventions to world economic summits, Smart City has been on the floor, behind the scenes, and maintaining the connections that enable people to make important things happen. Today, we proudly employ more than 250 team members nationwide. Our Las Vegas headquarters is home to our national customer service, accounting, and technology teams, along with our Network Operations Center (NOC), which provides Internet security services and remote 24/7 monitoring for all of our networks. The Smart City Technician is a fun, fast-paced, entry level role for an individual that is a customer service all-star who would like to enter the IT and telecom networking field. Summary Of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:
Interacting with show and event customers to help connect their networks
Taking show schematics/ maps and plans and transforming them into real-life, well-connected networks
Monitoring the inventory and restocking their cart to ensure they have all the tools needed for the customer’s set-up as planned
Troubleshooting on the spot issues and pro-actively assisting customers with set-up, maintenance and take- down of installations by color coding and proper testing of copper and fiberoptic cables, installing jumpers and patch cables and providing other technical assistance as trained
Qualifications
Ability to multi-task and respond to multiple interruptions in a professional manner
Exceptional organizational skills
Professional presence and demeanor
Strong attention to detail is essential
Passion for technology, desire to learn in IT and telecom networking field
Customer Service focused, friendly while exhibiting a can – do mentality
Must be willing to work evenings and weekends on occasion
Additional duties as assigned
Applicants must be authorized to work for any employer in the U.S. We are unable to now or in the future provide any sponsorship of an employment Visa.
As part of our standard hiring process for new employees, employment with Smart City Networks will be contingent upon successful completion of a background check.Smart City Networks is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.If you need assistance or an accommodation due to a disability, you may call us at 702-943-6000
Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs