We are seeking for an organized and professional P&C(Property and Casualty)

Job Description

We are a rapidly growing firm in the P&C (Property and Casualty) insurance and Health & Medicare Insurance sector, renowned for the outstanding expertise and specialized knowledge possessed by our P&C and Health insurance experts.

The P&C Insurance Specialist interacts with policyholders to address policy questions and related customer insurance needs. The Associate serves as a liaison between policyholders and internal functions such as underwriting and accounting. The candidate handles inbound calls and emails in support of policyholder needs. Candidates must be Producer licensed, although this is not a sales role.

We believe that putting customers first allows us to grow and share success with our employees. This philosophy best embodies our culture, employee engagement, and approach to customer experience.

Key Responsibilities

• Quoting all types of personal policies

- Input the necessary information for quoting in the EPIC Quotes system

- Run the quotes in the EPIC system and prepare them for review Managing policy renewals

• Documenting the management system
• Providing customer service
• Cross-selling to existing clients
• Assisting clients with filing claims
• Serving as the primary point of contact for new personal line business
• Managing billing for policies

Skills:

• Strong communication skills, both verbal and written
• Ability to analyze client's insurance needs and provide suitable recommendations
• Excellent customer service skills, ensuring client satisfaction
• Bilingual in English and Korean(prefer), allowing for effective communication with a diverse client base

Please note that a valid insurance license is required by 3 month after hired for this position.

Job Type: Full-time

Pay: $45,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Parental leave

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

People with a criminal record are encouraged to apply

Work Location: In person