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Customer Service Representative
Smart Solutions Alexandria, VA
Apply
$39k-49k (estimate)
Full Time 5 Days Ago
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Smart Solutions is Hiring a Customer Service Representative Near Alexandria, VA

Description
We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. This entry-level position offers a fantastic opportunity to start your career in a fast-paced and exciting industry.
Responsibilities:
  • Provide accurate information about our marketing events and services.
  • Resolve customer issues and complaints promptly and effectively.
  • Assist in the planning and execution of marketing events, including coordinating logistics and engaging with attendees.
  • Maintain customer records by updating account information and tracking interactions.
  • Gather customer feedback to help improve our services and event experiences.
  • Collaborate with team members to enhance overall customer satisfaction.
  • Provide administrative support, such as data entry, scheduling, and report preparation.
Qualifications:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Strong written and verbal communication skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and basic computer skills.
  • Prior experience in customer service, event marketing, or a related field is a plus but not required.
  • Positive attitude and a strong desire to help others.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

09/08/2024

EXPIRATION DATE

09/26/2024

WEBSITE

smart-solutions.com

HEADQUARTERS

MONONA, WI

SIZE

50 - 100

FOUNDED

1996

TYPE

Private

CEO

JACKIE MORTELL

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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About Smart Solutions

Smart Solutions provides IT staffing and consulting services in Madison, Wisconsin.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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