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Entry Level Customer Service Representative
Smart Solutions Alexandria, VA
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$40k-50k (estimate)
Full Time 1 Week Ago
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Smart Solutions is Hiring an Entry Level Customer Service Representative Near Alexandria, VA

Description
As an Entry Level Customer Service Representative, you will play a key role in delivering excellent customer service, building relationships, and contributing to the overall success of our team. This position offers paid training and opportunities for career advancement. If you are passionate, driven, and ready to embark on a rewarding career journey, we want you on our team!
Key Responsibilities:
  • Engage with customers in a friendly and professional manner.
  • Address inquiries, provide information, and ensure customer satisfaction.
  • Work closely with the marketing, sales, and management teams to achieve common goals.
  • Contribute to a positive and competitive team environment.
  • Participate in paid training sessions to acquire product knowledge and customer service skills.
  • Actively seek opportunities for professional growth and advancement.
  • Contribute to sales and marketing objectives to meet and exceed targets.
  • Embrace a results-oriented approach with a focus on continuous improvement.
Qualifications:
  • Must be at least 18 years of age.
  • Eligible to work in the United States.
  • Full-time availability, as part-time positions are not available.
  • High School Diploma or Equivalent.
  • Strong communication and interpersonal skills.
Benefits:
  • Competitive annual compensation
  • Fast-paced and fun work environment
  • Career advancement opportunities
  • Industry education and continual learning
  • Hands-on training in various areas
  • Opportunity to start a career in a fast-growing industry

Job Summary

JOB TYPE

Full Time

SALARY

$40k-50k (estimate)

POST DATE

06/28/2024

EXPIRATION DATE

07/17/2024

WEBSITE

smart-solutions.com

HEADQUARTERS

MONONA, WI

SIZE

50 - 100

FOUNDED

1996

TYPE

Private

CEO

JACKIE MORTELL

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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About Smart Solutions

Smart Solutions provides IT staffing and consulting services in Madison, Wisconsin.

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The following is the career advancement route for Entry Level Customer Service Representative positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Representative. You can explore the career advancement for an Entry Level Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming an Entry Level Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Entry Level Customer Service Representative job description and responsibilities

They provide proactive customer service.

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Follow established protocol for submitting orders to order entry and provisioning.

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Delivering extraordinary customer care by responding to questions concerning and providing answers to people.

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Track all change requests from customers and manage all change request requirements of the project.

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Listen attentively to caller needs to ensure a positive customer experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Entry Level Customer Service Representative jobs

Excellent communication abilities and data entry skills are essential for candidates.

03/02/2022: Altus, OK

Align with the customer's goals and needs.

03/28/2022: Longview, TX

Candidates can get started on a strong note with a customer service representative resume headline that grabs the reader's attention.

02/06/2022: Reading, PA

Applicants can stand out as an entry-level customer service technician or customer assistant by mastering these entry-level skills and qualities.

03/12/2022: Memphis, TN

Customer service should know that responding to questions with positive language can greatly affect how the customer hears the response.

02/12/2022: Bismarck, ND

Step 3: View the best colleges and universities for Entry Level Customer Service Representative.

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