82 Entry Level Customer Service Representative Jobs in Virginia, VA
Smart Solutions is Hiring an Entry Level Customer Service Representative Near Virginia, VA
As a Customer Service Representative, you will be the first point of contact for our customers, providing them with prompt and courteous assistance. You will handle inquiries, resolve issues, and ensure that each customer interaction is positive and professional.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services, helping customers make informed decisions.
- Resolve customer issues and complaints with patience and empathy, ensuring a satisfactory resolution.
- Maintain up-to-date knowledge of company products, services, and policies.
- Document customer interactions and transactions in the CRM system.
- Collaborate with other departments to address customer needs and improve overall service quality.
- Identify opportunities to enhance customer satisfaction and loyalty.
- High school diploma or equivalent required; some college coursework preferred.
- Previous experience in customer service or a related field is an asset.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Positive attitude and a genuine desire to help others.
- Availability to work full-time hours, including some evenings and weekends if required.
- Competitive salary and benefits package.
- Comprehensive training and ongoing support.
- Opportunities for career advancement and professional development.
- A supportive and inclusive work environment.
- Recognition and rewards for outstanding performance.
Job Summary
Full Time
IT Outsourcing & Consulting
$32k-40k (estimate)
03/26/2023
07/16/2024
smart-solutions.com
MONONA, WI
50 - 100
1996
Private
JACKIE MORTELL
$5M - $10M
IT Outsourcing & Consulting
Related Companies
About Smart Solutions
Smart Solutions provides IT staffing and consulting services in Madison, Wisconsin.
The job skills required for Entry Level Customer Service Representative include Customer Service, Products and Services, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Entry Level Customer Service Representative positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Representative. You can explore the career advancement for an Entry Level Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Entry Level Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Entry Level Customer Service Representative job description and responsibilities
They provide proactive customer service.
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Delivering extraordinary customer care by responding to questions concerning and providing answers to people.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Entry Level Customer Service Representative jobs
Excellent communication abilities and data entry skills are essential for candidates.
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Align with the customer's goals and needs.
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Candidates can get started on a strong note with a customer service representative resume headline that grabs the reader's attention.
02/06/2022: Reading, PA
Applicants can stand out as an entry-level customer service technician or customer assistant by mastering these entry-level skills and qualities.
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Customer service should know that responding to questions with positive language can greatly affect how the customer hears the response.
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Step 3: View the best colleges and universities for Entry Level Customer Service Representative.
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