About Us:

SMC, Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people.

Job Summary: The business systems manager is responsible for planning and directing analysis of medium to high complexity business problems to be solved with automated systems. This role works closely with business partners to evaluate the business problems and then documenting capabilities needed to address business challenges. A significant focus will be on utilization and maximization of the ERP

Essential Job Duties and Responsibilities:

• Build relationships with key leaders across the broader organization to expand understanding of various business functions challenges & opportunities in order to develop new or modified information processing systems. 
• Engage with key leaders to identify and document business needs / objectives, current operational procedures, problems, input / output requirements, data scope, usage, formatting, and security requirements for needed improvement. 
• Set and managing expectations with business stakeholders, leading medium to high complexity initiatives, developing a detailed project plan, defining the scope of the project, understanding project risks and assigning team members to specific tasks.
• Provide technical assistance in identifying, evaluating, and developing systems and procedures.
• Develop and maintain understanding of business workflows.
• Write and maintain functional specifications for new or modified business systems. 
• Consult and coordinate with peers to design and develop automated business systems. 
• Facilitate, develop, coordinate, and implement plans to test business and functional processes during system development and quality assurance testing. 
• Engage with key leaders to obtain additional information during system development and evaluate alternatives. 
• Direct and coordinate work of others to develop, test, install, and modify programs. 
• Track and document changes to functional and business specifications. 
• Create or assist others in the writing of user documentation, instructions, and procedures. 
• Monitor and document post-implementation problems and revision requests. 
• Prepare time and cost estimates for completing projects including Cost-Benefit & ROI calculations. Identify, coach, and develop talent within the team, provide opportunities for learning, growth and clearly communicate job and performance expectations. 

Essential Qualifications:

• Bachelor's degree in Computer Science, Business Administration or related field and 4 years’ experience in project management or similar role OR, two- year post high school diploma/ related field and 8 years’ project management experience. 
• Excellent communication skills including both presentation and written skills. 
• Proficient with project management and continuous improvement methodologies and tools.
• Critical thinking and problem resolution skills. 
• Proficient with Microsoft Office Suite. 
• Experience working with business customers documenting business/system requirements. 
• Working knowledge of ERP systems.

Desirable Qualifications:

• Previous experience in a manufacturing environment. 
• Experience using IQMS. 

ADA Requirements:

• Typically sits, grasps items and performs keyboarding for frequent operation of a computer
• Stand, walk, bend, reach or otherwise move about regularly
• Lift, move, or otherwise transfer items up to 40 lbs. occasionally, >20 lbs. frequently
• Occasional exposure to typical machine shop physical hazards
• Travel by air or car frequently

At SMC Ltd. we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. 

SMC Ltd. is an equal opportunity employer. M/F/D/V; this organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

#IND

#LI-JB1