Smile Creations of Raleigh is in search of a qualified, enthusiastic Front Office Associate who has a
passion for dentistry, people and great energy! Our ideal candidate would have excellent
communication skills, a positive attitude, willing to be cross trained, professional appearance, knowledge of, or desire to learn
dental insurance with the ability to think on their feet!
Key Tasks & Responsibilities would include but are not limited to:

• Managing telephone calls, controlling and scheduling patient appointments including gathering

patient’s insurance information and updating current info.

• Confirming patient appointments and documenting status.
• Ensuring the next day’s schedule is filled for the doctor and hygienist, utilizing various reports.
• Reinforces the financial policy of the office and ensures payments are current.
• Checking in patients utilizing dental software and ensuring proper paperwork given and filled

out by patients.

• Enters transactions and posts payment at the time of patient check-out.
• Verifies insurance coverage and eligibility and updates info in our systems.
• Maintaining electronic records for patients (scanning and sorting documents)
• Shares maintenance duties and keeps workspace neat and clean.
• Other duties as assigned.
• Will train for sterilization of instruments and help in the clinical setting.

Job Specifications:

• High School Diploma or GED
• Dentrix Dental Software experience a plus

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person