Dental Billing/Insurance Coordinator

Qualifications:
- Patient service experience
- Front desk proficiency
- Knowledge of Dental terminology
- Ability to handle multi-line phone systems
- Bilingual in Spanish and English
- Dental office experience preferred
- Understanding of HIPAA regulations
- Strong organizational and communication skills

Dental Treatment Coordinator or Insurance Billing Team Member is responsible for customer service and helping coordinate a smooth, timely patient experience with
dental treatment coordination, insurance submission and solving insurance problems. Our goal as an office is to choose team members that fit our office culture and have an inquisitive mind.

Dental office experience is required for this position.

Our Core Values:

Fantastic Guest Experience

Always Improving

Hungry & Humbly Confident

Have Each Other's Backs

Our ideal Treatment Coordinator/Insurance Team Member is:

• Friendly and outgoing
• Dedicated to outstanding customer service
• Seamless scheduling and reappointment
• Understands insurance and can help patients through complex treatment plans

Understands treatment coordination

• Organized & Good at Multitasking
• Team Player
• Excellent communicator
• Honest
• Compassionate
• Helpful with every other area of the office.
• Inquisitive and demonstrates initiative
• Bilingual English/Spanish

Essential Duties and Responsibilities:

* Patient scheduling, registration, financial counseling, medical records, billing and collection, data
entry and processing, and cash posting

• Promoting excellent customer service
• Ensures patient satisfaction, including troubleshooting when there is a complaint
• Support business goals by utilizing schedules effectively and supporting the practice revenue

Job Type: Part-time, Full-time

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Expected hours: 24 – 36 per week

Benefits:

• Dental insurance
• Employee discount
• Paid time off

Healthcare setting:

• Dental office

Schedule:

• 8 hour shift
• No weekends

Work Location: In person