Description

Your Passion: Dementia Care Program Specialist 

Who We Are: Snowline is a non-profit organization serving the western slope of El Dorado County and the Greater Sacramento Region. For over 40 years, our deep roots in the community have allowed us to foster a strong network of local resources and partnerships. We have built a strong reputation of excellence by providing personalized, compassionate, high-quality care tailored to the needs of each patient and family. At Snowline Hospice, our core values guide everything we do. We value teamwork, contribution, service and excellence. We are a team of dedicated, dynamic professionals committed to providing the highest level of care which continues to be reflected in our exemplary patient satisfaction surveys and quality measures.

Commitment to Diversity, Equity, Inclusion, and Belonging: Snowline is committed to creating a workplace that is diverse, equitable, inclusive, and fosters a sense of community. We are committed to providing exemplary, culturally competent care for our patients. At Snowline Hospice, we approach our work with sensitivity and compassion, and we strive to create a safe and supportive environment for every member of our team.

Why Choose Us: 

• Comprehensive Wellness Benefits Packages: We offer a robust benefits package that includes medical, dental, and vision insurance, as well as life insurance, and 401k plan with a generous employer match
• Paid Time Off: At Snowline Hospice, we believe that employee’s self-care is essential to providing superior care for our patients. We offer expansive paid time off, including vacation time, sick leave, and holiday pay.
• Continuing Education and Training: We offer ongoing education and training opportunities including our Snowline Scholars Program which offers full-time staff tuition reimbursement for continuing education relevant to their work within the organization 
• Flexible scheduling: We offer flexible scheduling options, including part-time and full-time positions, as well as day, evening, and weekend shifts.
• Team Building: We are committed to maintaining a positive, collaborative workplace culture which prioritizes team building and joy through employee events, recognition and celebration of each other. 
• Employee Assistance Program: As part of our commitment to supporting a trauma informed workplace and overall organization wellness, we offer an employee assistance program (EAP). EAP offers confidential counseling and support services for personal and work-related issues.
• Market Benchmarked Salaries: As a non-profit provider, we conduct regular market benchmarking salary surveys of comparable organizations to ensure our salaries remain both fiscally responsible and competitive. Salary Range is based on education and experience: $30-$45 per hour

The Dementia Care Specialist (DCS) is a multifaceted position that requires intimate knowledge and skills in working with individuals at risk for or who have been diagnosed with Alzheimer's Disease and Related Disorders (ADRD), and those with Intellectual and Developmental Disabilities. The DCS uses a systematic approach that is influenced by evidence-based practice, behavioral symptom management education, and interventions to aid in caregiver stress relief.

•  Competent and knowledgeable regarding Alzheimer's Disease and Related Disorders (ADRD), disease trajectory, its symptoms, treatments, co-existing conditions, etc. 
• Familiar with community-based resources available through Medi-Cal HCBS, other HCBS
• Uses appropriate assessment skills for evaluation of the social and emotional responses of the client, family/caregiver to chronic illness and caregiving
• Demonstrates knowledge and awareness of community resources available to clients and their families/caregivers, and assists with referrals and linkages
• Communicates effectively with social and community agencies regarding supportive care cases and the psychosocial needs of the client, family/caregiver, especially for those with high-risk indicators, i.e.: abuse/neglect, inadequate food/medical supplies, and high suicide potential
• Build sustainable relationships with targeted referral sources by maintaining regular contact with appropriate personnel and ensuring good rapport
• Maintains productivity standards established by the agency
• Documents notes of each client visit reflecting client evaluation, intervention, client/family/caregiver response
• Participates in the orientation, training, and in-servicing of staff and volunteers
• Communicates unresolved work-related problems using appropriate chain of command, consistently demonstrates effective problem-solving skills, handles confidential information appropriately, and participates in team building activities
• Demonstrates positive behavior characteristics such as attitude, initiative, cooperation, adaptability, fairness, ingenuity, and dependability
• Demonstrates ability to work with a variety of belief systems, and honors individual choices and lifestyles
• Demonstrates flexibility, punctuality, and attendance reliability with changing workload/caseload; sets priorities accordingly and carries out job assignments in a self-directed manner
• Responsible for verifying cell phone is adequately charged and operational at all times
• Other duties as delegated by the Chief Clinical Officer or Designee

Requirements

• Bachelor’s degree preferably in the health or human services-related field; a master’s degree (preferred)* 
• At least one year of full-time paid experience working directly with multiple people with dementia and family or informal caregivers (for example, providing direct care, caregiver support, support group facilitation, residential care management, home care)* 
• Expertise and knowledge regarding older adults, dementia, dementia care and support, family and informal caregiver needs, and challenging behaviors 
• Excellent communication skills, demonstrated skills in assisting individuals and families in problem-solving and utilizing community resources
• Skills and experience in facilitating small group learning and discussion programs 
• Experience with family caregivers of people with dementia and family dynamics
• Experience in developing collaborative relationships, preferably with community organizations and healthcare professionals
• Competence in public speaking and engaging community members and professionally
• Ability to provide culturally competent services and supports 
• Ability to function independently and be resourceful in the roles undertaken 
• Ability to adjust work hours to meet with program participants and to provide community and employer outreach and educational programs
• Basic computer skills, including the ability to record and report program data and information
• Must be comfortable driving in the foothills of Georgetown, Pollock Pines, Grizzly Flats 
• Valid California driver’s license and the ability to travel for community events and to make home visits