45 Desktop Support Analyst Jobs in Orlando, FL
Software Resources, Inc. is Hiring a Desktop Support Analyst Near Orlando, FL
Software Resources has immediate job opportunities open for Desktop Support Analysts. This is a long term contract in Orlando, FL.
- COMPLETELY CLEAR BACKGROUND CHECK HISTORY & VALID DRIVERS LICENSE REQUIRED. ****
After training, need to be flexible to work whatever shift needed, and we are a 24-hour a day operation. Primary 8 hour work shifts are between 7am-6pm, second shift from 4pm to 12am and third shift from 12am to 8am. After training, primary shifts can be worked Hybrid. We rotate staff off the phones to work in the field depending on the work volume.
General Function Performs moderately complex analytical, technical and administrative work in the planning, design and installation of new and existing computer systems. Provides day-to-day consultation, instruction, troubleshooting and problem solving to computer users for hardware, software, network and related computer systems and devices. Evaluates, reviews and enforces County computer hardware and software standards. This position requires knowledge of all phases and variations of computing systems and support
Works under close supervision of the Systems Support Supervisor. Performance is reviewed through observations, conferences, reports and achievement of desired results.
Experience with A computer certification, Microsoft certifications, CCNA and or experience with desktop imaging or scripting preferred. Duties
- Installs, configures and ensures the effective operation of all end user hardware and software, peripheral equipment and mobile devices within established County standards.
- Monitors and responds to Service Center trouble calls and provides end user training in use of equipment and software.
- Confers with the customer to diagnose simple to moderately complex problems, apply solutions and assist in determining the types of hardware and software required to meet business needs.
- Ensures end user hardware, software and associated devices interconnect seamlessly with diverse systems such as file servers, email servers, computer conferencing systems and application servers.
- Creates, runs, and troubleshoots simple to moderately complex scripts, batch files, or installation procedures.
- Performs moderately complex troubleshooting procedures encompassing multiple technology platforms.
- Coordinates efforts with technical staff and customers to determine and resolve client issues under direction of technical lead.
- Reviews licensing problems and performs software and hardware audits throughout the organization. Provides audit reports and assessments and ensures compliance with licensing regulations.
- Provides on call support as needed 24 hours a day, 7 days a week.
- Performs other related duties as assigned.
To meet our clients' hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/
ALERT : Spoofing Scam Advisory Software Resources has been targeted by spoofing attacks. Scammers impersonating our employees may contact you with fake job offers, asking for personal information. Unfortunately, we cannot completely prevent these fraudulent activities. Stay Protected : Verify any communication claiming to be from Software Resources. For your safety, directly confirm the legitimacy of any job offer or inquiry by calling us at 407-515-6020. Do not respond to unsolicited requests without verification. We value our integrity and urge you not to fall victim to these scams. Always verify by calling us directly at 407-515-6020.
Job Summary
Full Time
Retail
$46k-58k (estimate)
02/12/2023
07/18/2024
markclancy.com
NEWTON, MA
50 - 100
Private
WALTER DIXON
$10M - $50M
Retail
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The job skills required for Desktop Support Analyst include Troubleshooting, Problem Solving, Installation, Computer Systems, Planning, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Analyst positions, which can be used as a reference in future career path planning. As a Desktop Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Analyst. You can explore the career advancement for a Desktop Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Analyst job description and responsibilities
Provide systems administration, AD administration, exchange server administrator and backup administration.
01/19/2022: Stockton, CA
Create models for system applications and perform upgrades on software and hardware networks to boost optimization.
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They help to resolve technical problems on desktop hardware and applications for all users of technology.
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Determine, research and resolve file and print server support problems.
02/13/2022: Saint Cloud, MN
Handle preventive maintenance such as checking peripherals, printers, desktops and laptops.
01/25/2022: Santa Ana, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Analyst jobs
Some employers may prefer candidates with professional certification.
02/17/2022: Tulsa, OK
Need some computer knowledge, but not essentially a post-secondary degree.
02/06/2022: Washington, DC
Gain a professional certification.
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Gain experience with operating systems.
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With customer service, customer support and customer experience training.
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Step 3: View the best colleges and universities for Desktop Support Analyst.
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