1 Desktop Support Specialist- Expert Job in Jacksonville, NC
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Desktop Support Specialist- Expert
$48k-59k (estimate)
Full Time | IT Outsourcing & Consulting
2 Weeks Ago
Software Technology Inc is Hiring a Desktop Support Specialist- Expert Near Jacksonville, NC
Greetings from Software Technology Inc.Hope you all are doing good.OPENINGS FOR DESKTOP SUPPORT SPECIALIST - EXPERTJob Role: DESKTOP SUPPORT SPECIALIST - EXPERT Location: RALEIGH, NORTH CAROLINAPosition: HYBRID ROLEExperience: 9 years Job DescriptionThe Desktop Support Specialist to assist Services Field Offices to help support the high number of Service Desk requests, hardware installations, and customer software support
Responsibilities
Responsibilities
- Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
- Installs and images new computers and loads appropriate software for customers.
- Deploys new business applications as needed.
- Installs local and network printers and other peripherals and configuration of same.
- Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment.
- Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems.
- Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success.
- Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.).
- Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications.
- Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$48k-59k (estimate)
POST DATE
06/06/2024
EXPIRATION DATE
07/02/2024
WEBSITE
stg-corp.com
HEADQUARTERS
MIAMI, FL
SIZE
25 - 50
TYPE
Private
CEO
NILDA F RAMOS
REVENUE
$5M - $10M
INDUSTRY
IT Outsourcing & Consulting
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