70 Technical Support Specialist Jobs in Cincinnati, OH
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Softworld, a Kelly Company is Hiring a Technical Support Specialist Near Cincinnati, OH
Responsibilities:
- Troubleshoot and resolve various technical issues related to computer hardware and software.
- Configure and troubleshoot issues related to Windows Desktops, Endpoint Security, Active Directory Accounts, Client VPNs, Microsoft 365, and other leading Cloud Solutions.
- Collaborate with team members to identify solutions to customer support requests, escalating to senior team members or external resources as needed.
- Provide scheduled IT support, address outstanding concerns, and assist with project implementations when appropriate.
- Interact with clients and communicate with leadership effectively.
Qualifications:
- 4 years of technical support experience
- Strong and proven track record of successfully managing customer relationships and technical projects.
- Advanced experience with Microsoft Windows OS, Microsoft Networking and Active Directory
- Excellent communication skills with the ability to speak clearly and effectively.
- A passion for creating an unmatched customer service experience.
- Availability to work flexible hours and onsite at customer locations.
Job Summary
Contractor
$77k-99k (estimate)
07/20/2024
07/23/2024
The job skills required for Technical Support Specialist include Technical Support, Customer Service, IT Support, Leadership, Active Directory, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.
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