1 Sales and Ops - Order Management Spec Job in Milpitas, CA
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Sales and Ops - Order Management Spec
$61k-79k (estimate)
Full Time | Wholesale
3 Days Ago
SolarEdge Technologies Inc. is Hiring a Sales and Ops - Order Management Spec Near Milpitas, CA
Position: Order Management SpecialistPosition Summary - Long Term ContractDuties and Responsibilities:
Required Skills and Qualifications:
- Review all incoming customer purchase orders for the required information for order entry.
- Follow specific procedures ensuring accurate order entry and order fulfillment.
- Update and maintain all Sales Orders according to specific instructions from the Sales Ops and Planning team
- Create and enter new customers and part numbers
- Effectively manage emails, internal and external communication to the customer, as well as internal communication with internal customers
- Work with internal departments to solve any issues that arise with the customer order, then serve as a point of contact to present information to the customer from order management POV
- Answer telephone calls and customer service email inquiries timely to include, but not limited to, inquiries about available products, estimated shipment dates, etc.
- Provide various reports for internal and external customers.
- Process customer OS&D claims and maintain tracker
Required Skills and Qualifications:
- Candidate must have strong attention to detail. Crucial given the data entry aspect, notes customer provides in their PO, which must be translated to Packing Slips and Sales Order
- Typing speed of 45 WPM
- Excellent communication and problem-solving skills
- Excellent Microsoft Excel knowledge
- Strong organizational, time management, and interpersonal skills
- The ability to communicate articulately and efficiently with other people within the company
- Professional Verbal Communication & ability to work independently
Job Summary
JOB TYPE
Full Time
INDUSTRY
Wholesale
SALARY
$61k-79k (estimate)
POST DATE
06/27/2024
EXPIRATION DATE
07/21/2024
HEADQUARTERS
STRASBOURG, GRAND EST
SIZE
<25
FOUNDED
2015
CEO
RONEN FAIER
REVENUE
<$5M
INDUSTRY
Wholesale
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