About Solera

Love to make a difference in the lives of seniors? At Solera Senior Living we are led by our Core Values which guide our decision-making at every level of our company. We are looking for compassionate individuals who want to join our team!

What can Solera offer you?

• A company that is growing so you can grow too!
• Ability to be paid immediately, no more waiting for paycheck Friday!!
• Interested in returning to school? We have a tuition reimbursement benefit!
• A great team of co-workers
• Comprehensive medical plan that includes discounted gym memberships
• Dental/vision/life/disability benefits
• 401(k) Plan
• Paid holidays and time off
• Perks and discount programs
• Employee Assistance Program

We are constantly asking ourselves to think outside of the box, utilize technology to improve lives, honor our relationships with one another, and make a meaningful difference in our community. Our leadership team is made up of passionate people who have a true connection to seniors and their families, and who are dedicated to helping others’ grow and thrive.

Solera’s Core Values:

Compassion

Commitment

Communication

Creativity

Listen…we flat out LOVE what we do and if our story resonates with you, and you want to LOVE what you do every day - we want to meet you!

Overview & Responsibilities

General Summary:

The HR/Operations Manager is responsible for overseeing the general administration of human resources, recruiting and onboarding of new associates, accounting control systems and procedures for the community.

Responsibilities:

The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.

Perform Human Resource administrative duties for the community, including payroll, maintenance of personnel files, new hire orientation, online scheduling support, UKG Support for leaders, key fob programming and facilitating general team member issues and inquiries as directed.

Recruit, hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise concierge in accordance with company policy.

Responsible for all aspects of team member orientation including communication with department heads regarding applicants, new hire benefit enrollment, development and conducting such training and technology trouble shooting for all team members.

Responsible for managing HR specific questions and employee relations, including the documentation and administration of disciplinary actions, performance write-ups and conflict resolution to ensure a positive and compliant workplace environment.

Coordinate all payroll functions, including but not limited to confirming time and attendance with department heads, time clock troubleshooting, transmitting payroll information to independent firm to processing, tracking labor and reporting variances to the Executive Director.

Maintain all aspects of team member files, base wages, tax withholding and correspondence with state agencies relating to unemployment. All files must be kept current.

Maintain all non-care related components of the residents’ files. All files must be kept current.

Coordinate all risk management activities for the community including worker’s compensation claim reporting and management, maintenance of Certificates of Insurance for all community vendors, maintenance of valid driver’s licenses and certificates of insurance for all team members that drive on company business.

Maintain confidentiality in all areas of work responsibility, including but not limited to, team member and resident information.

Participate in daily “Stand-Up” meetings to communicate key issues within the department.

Understand and ensure compliance with all Federal (Title 22) and state regulations concerning the department to ensure compliance and implement any necessary updates.

Stay current with state regulations and legal requirements related to HR

Aid in community marketing effort through demonstrated proficiency and willingness to conduct community tours, participation in all required marketing events and through positive/friendly interaction with all potential residents, family members and referral sources.

Arrange for coverage of job duties within the department during team member absences either through delegation or personal completion of duties.

Maintain a safe and secure environment for all team members, residents and guests, following established safety standards.

Lead the employee recognition program and develop strategies focused on employee retention to foster teamwork through cooperative interactions with co-workers and other departments.

Support a positive and professional image through actions and dress.

Team member must assist with Yardi – Census board reference in conjunction with the Corporate Office and Sales Team.

Participate in the manager on duty rotation for weekend coverage to ensure continuous operational management.

Responsible for scheduling and coordinating monthly all-staff meetings to facilitate communication and organizational updates.

Performs other duties consistent with the position as assigned by the Executive Director.

Specific Skills:

Excellent interpersonal and problem-solving skills. Strong oral and written communication skills

In-depth knowledge of principles and practices of bookkeeping accounts receivable, and accounts payable

Ability to learn and master various software programs 

Experience with Yardi, Alis, Paylocity, Ultimate or iCIMS a plus

Demonstrated proficiency with Excel and word processing programs

Remain organized, well prepared, set and meet deadlines, stay on task and avoid distractions.

High level of professionalism and ability to remain calm under pressure

Qualifications

Education or Experience:

High school diploma or equivalent required

Prefer college degree in Business Administration or related field

Post-secondary education preferred

Demonstrated combination of experience and or training to perform accounting duties effectively and accurately

Two (2) years’ experience in the field preferred

Requirements:

Required to receive the annual Flu vaccine, excluding religious or medical exemptions.

Physical Demands:

Ability to regularly walk, stand, bend, stoop or sit for extended periods

Ability to use office equipment requiring a high degree of dexterity, i.e. keyboarding

Work for sustained periods maintaining concentrated attention to detail and accuracy

Work for sustained periods at a computer station

Ability to communicate with various contacts via walkies, phones

Ability to work under pressure

Benefits: Health insurance, Dental insurance, Vision insurance, Paid time off, Flexible schedule

Min

Max