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Solifi is Hiring a Client Support Consultant Near Minneapolis, MN

Responsibilities:

Performs problem determination, analysis and resolution for clients' functional, financial and accounting issues. This may involve working cross functionally with other departments to resolve the issue. Consults with clients on business questions and processes at moderate levels of complexity to suggest and implement solutions. Documents repeatable processes, procedures and customer knowledge learned which supports product use. Performs account coordination for assigned accounts, including managing prioritization of client issues, as well as assisting with pre/ post go-live customer implementations. Participates in proactive team efforts to achieve departmental and company goals. Organizes, prioritizes, and handles multiple tasks/assignments/projects.

Benefits:

Private medical healthcare.Auto enrolment pension scheme.Cycle to work scheme.Death in service benefit.Free on-site parking.23 days Holiday, that lengthens with service.Option to buy more holiday.Generous Employee Referral Scheme - Earn up to £2,500!Discounted eye tests & glasses.Help towards professional association subscriptions.Various companywide social events.Support with professional qualifications.

Job Summary