2 benefits specialist Jobs in addison, tx
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Employee Benefits Customer Service Specialist - Dallas, TX
$67k-82k (estimate)
Full Time | Business Services
3 Weeks Ago
The Jonus Group, LLC is Hiring an Employee Benefits Customer Service Specialist - Dallas, TX Near Addison, TX
Job DescriptionEmployee Benefits Customer Service SpecialistJob SummaryA leading agency is seeking a driven insurance professional to join their team as an Employee Benefits Customer Service Specialist. In this position, you will play a significant role in fostering strong relationships with clients, vendors, and internal teams. Prior Employee Benefits experience is required!
Responsibilities
Responsibilities
- Cultivate professional rapport with clients, vendors, and teammates, ensuring superior service delivery.
- Work collaboratively as an integral member of the sales and service teams.
- Process new and renewal business efficiently while upholding quality standards, including accurate maintenance of client management systems.
- Address and resolve client inquiries and concerns promptly and effectively.
- Assist in the preparation of proposals, presentations, and other client-facing materials.
- Support the achievement of agency revenue and retention goals through proactive service and support.
- Manage daily client processing tasks, including endorsements, policies, audits, and ID card issuance.
- Participate in marketing activities and contribute to claims resolution processes, as necessary.
- Document all client interactions and communications in accordance with departmental standards.
- Engage in ongoing industry education and training opportunities sponsored by the company.
- Knowledge of insurance products and coverage, as well as health and ancillary products.
- Demonstrated organizational skills and the ability to manage multiple projects effectively.
- Excellent communication skills, both written and verbal.
- Proactive approach to problem-solving and responsiveness to client needs.
- Accountability for delivering high-quality work within specified timelines.
- Holds an active Life and Health (L&H) Insurance License.
- Experience managing groups with 500 lives - required.
- Above average computer skills with the capacity to master essential software programs.
- Preferred: Proficiency in Microsoft Office Suite, with particularly strong Excel skills.
- Preferred: 3-5 years of experience in employee benefits, benefits administration, or related fields.
- Excellent opportunities for professional growth and advancement.
- Competitive compensation: Between $60k to $75k (based on experience).
- Paid time off and company holidays.
- Comprehensive benefits package, including health, dental, vision, 401(k), and more.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$67k-82k (estimate)
POST DATE
06/02/2024
EXPIRATION DATE
07/17/2024
WEBSITE
jonusgroup.com
HEADQUARTERS
Wayne, PA
SIZE
100 - 200
INDUSTRY
Business Services
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