32 Customer Service Associate Jobs in Folsom, CA
Solstice Marketing is Hiring a Customer Service Associate Near Folsom, CA
- Serve as the first point of contact for our customers, delivering exceptional service and support
- Assist customers with inquiries, product information, order processing, and issue resolution, ensuring a seamless and positive experience.
- Identify and seize upselling and cross-selling opportunities to promote additional products or services to customers.
- Build rapport and maintain relationships with customers, understanding their needs, preferences, and purchase history to offer personalized recommendations.
- Collaborate with the sales team to meet or exceed sales targets, actively participating in sales initiatives and promotions.
- Maintain a comprehensive knowledge of our products, features, and benefits to effectively communicate with customers and close sales.
- Process sales orders and manage customer accounts, ensuring accuracy and timely follow-up.
- Stay updated on industry trends, competitor offerings, and market dynamics to provide insights and contribute to sales strategies.
- Proven experience in customer service and sales roles, demonstrating strong performance in both areas.
- Excellent communication and interpersonal skills
- Ability to build relationships and influence customer buying decisions.
- Results-driven mindset
- Strong negotiation and persuasive skills to drive sales conversions and upsell opportunities.
- Ability to handle customer inquiries and resolve issues with empathy, professionalism, and efficiency.
- Strong organizational skills
- Ability to multitask in a fast-paced environment.
- Flexibility to adapt to changing priorities and customer demands.
- Comfortable working in a sales-driven environment and collaborating with the sales team.
Job Summary
Full Time
$53k-67k (estimate)
06/22/2024
08/21/2024
solsticemarketinggroup.com
Brooklyn, NY
<25
Related Companies
The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
12/12/2021: Springfield, MA
Ability to professionally attend to the needs of customers.
02/25/2022: Rock Hill, SC
Apply for part-time Customer Service Associate roles and experience their spirit of community.
01/20/2022: Gary, IN
Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
02/02/2022: Moline, IL
Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
02/13/2022: Gastonia, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
12/14/2021: Sumter, SC
Ensure all customer problems are resolved quickly to the satisfaction of the customer.
12/17/2021: Altoona, PA
Ensure confidentiality of customer data and careful handling of documents media packages.
12/28/2021: Augusta, GA
Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
02/15/2022: New Brunswick, NJ
Measure and analyze customer feedback.
02/21/2022: Dothan, AL
Step 3: View the best colleges and universities for Customer Service Associate.
Similar Jobs
Popular Articles
