Desktop Support Specialist - $26/hr

Denver, CO (Onsite)

3-month contract to hire

Job ID 2024-9977

Solugenix is assisting a client in their search for a Desktop Support Specialist. This is a 3-month contract to hire opportunity based in Denver, CO (Onsite).

The consultant works on assignments of diverse scope where analysis of data and hardware requires evaluation of identifiable factors. The consultant exercises judgment with supervision within the generally defined practices and policies in selecting methods and techniques for obtaining solutions and acts as a liaison between customers, departments, and within the organization to lead problem resolution.

Qualifications:

• Requires 3 years of related work experience.
• ServiceNow or other ticketing experience.
• Basic knowledge of networking.
• Sound knowledge of imaging tools (Ghost, MDT, SCCM).
• Sound knowledge of data backup and recovery tools (USMT).
• Installing, upgrading, reimaging, and repair of equipment.
• Deploying Windows 7/10 in large enterprises.
• Configuring hardware and applications.
• Configuring mobile computing and repair.
• Light asset inventory of IT items.

Responsibilities:

• Provide onsite support IT Asset Management team for processing IT assets based on established methods.
• Provide accurate IT inventory services.
• Perform reactive troubleshooting to effectively identify potential incidents or problems and attempt to eliminate them to occur in the future.
• Receives daily shipments of inventory of PCs, laptops, mobile devices, and monitors (unwrap, move to storage, document).
• Provide repair and maintenance for mobile devices.
• Install, upgrade, reimage, and repair equipment (desktops, laptops, monitors, and associated peripherals).
• Provide software break/fix services and replacement of non-warranty assets for end users.
• Reimage using Intune.
• Provide warranty and break/fix support for networked printers and scanners.
• Configure and support end users on mobile computing platforms.

Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $26/hour to $26/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.

About the Client:

Our client is a nationwide IT Service provider for many fortune 500/100 companies.

About Solugenix

Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.

For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.