353 CSR Account Manager Jobs in Nashville, TN
SomethingInked is Hiring a CSR Account Manager Near Nashville, TN
- Strengthen the relationship between Something Inked's internal and external stakeholders/clients by driving decisions collaboratively, resolving conflicts, and ensuring follow-through with regular communication, including phone, email, and onsite meetings.
- Gain knowledge and insight about client businesses and needs.
- Identify new customers, work new leads, and redevelop old accounts by offering exceptional quality, price and customer service.
- Process all company orders for trackability through ShipStation via USPS, UPS, FedEx or per customers' requested delivery method.
- Plan for potential scenarios that could impact client's timeline.
- Collaborate and communicate with outside sales representatives to drive revenue.
- Negotiate rates and ensure prompt payments.
- Multi task and thrive in a fast pace environment
- Be able to know and account for anywhere from 20-100 open jobs.
- Contribute to a safe, respectful, and productive work environment
- Perform job functions with consistency and regularity, minimizing quality issues.
- Maintain a clean and hazard free work environment by contributing to housekeeping.
Requirements
Skills and Requirements:
- High School Diploma or equivalent required
- Bachelor's degree preferred
- 1 years of professional experience in Customer Success/Account Management or relevant experience in negotiating or growing customer relationships
- Able to work in a fast-paced environment
- Excellent phone skills and internet savvy
- Excellent verbal and written communication skills
- Exceedingly high standards of work ethic and self-motivated
- Ability to learn Something Inked products
- Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions
- Excellent attention to detail
- Ability to multi-task and problem solve
- Intermediate experience with Microsoft Office (Excel, Work, etc.)
Job Summary
Full Time
$89k-119k (estimate)
06/30/2024
07/19/2024
The following is the career advancement route for CSR Account Manager positions, which can be used as a reference in future career path planning. As a CSR Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR Account Manager. You can explore the career advancement for a CSR Account Manager below and select your interested title to get hiring information.
