14 Field Service Technician Jobs in Eagan, MN
SOMIC Packaging - USA is Hiring a Field Service Technician Near Eagan, MN
Job Duties:
- Troubleshooting of mechatronics, electrical controls and mechanical
- Setting and fine tuning of the parameters regarding customer arrangements and blank specifications
- Understanding mechanical movements, timing and positioning; know how adjustments impact other areas and functions of the machine
- Provide detailed documentation, including daily reports and weekly service reports.
- Complete preventive maintenance, maintenance, and repair work at the customer locations
- Serve as Project Manager and Tech Support while on-site during installations
- Competent and consistent communication with customers on-site
- Administrative tasks, per checklist and documentation
- Training customer personnel on-site
- Installation and set-up of SOMIC equipment
- Ensures customer satisfaction of all services provided
- Complete equipment performance analysis and recommendations for improvements
- Safe working habits in all facets of the job
- Professional representative of SOMIC with current and potential customers
- Perform PLC, HMI programming, and logic adjustments in conjunction with Engineering
- Required travel 75%-90%
- Completed Technical Degree from 2- or 4-year program in Mechatronics, Industrial Automation Technology, Robotics, Electronics or comparable
- Automated case packaging experience is a must
- 3 years of experience in the installation, commissioning and troubleshooting of complex machines and systems
- Knowledge of electrical engineering, control technology, pneumatics, and mechanics
- Functional knowledge of PLCs with ability to troubleshoot and resolve minor issues
- Safe, structured, and reliable work approach, entrepreneurial mindset
- Excellent customer service skills
- Ability to work independently, with a confident manner
- Professional appearance and strong communication skills
- Able to work under pressure and be flexible
- Must be fluent in English
- Must have a valid class D driver's license and US Passport required
- Must be self-motivated with a positive, can-do attitude
- Flexible working hours
- Pleasant working atmosphere
- 16 Days of annual PTO
- 10 Paid Company Holidays
- Medical, Dental and Vision
- Health Spending Plan (with Employer contributions)
- Employer paid Life/AD&D, Short & Long Term Disability
- Voluntary Life/AD&D - Employee, Spouse, and Children
- 401K
- Safety Glasses Allowance (prescription and non-prescription)
- Safety Boots Allowance
- Employee Referral Incentives
Job Summary
Full Time
$54k-69k (estimate)
08/09/2024
02/03/2025
The job skills required for Field Service Technician include Customer Service, Installation, Troubleshooting, Communication Skills, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.
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