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Sonder is an active care technology company that helps organisations improve the wellbeing of their people so they perform at their best. Our mobile app provides immediate, 24/7 support from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives leaders the insights they need to act on tomorrow’s wellbeing challenges today.
We completed a highly successful Series B capital raise in August 2022. With operations in Australia, New Zealand and the UK, we are at an exciting time of growth and we invite you to join us on our mission to help organisations around the world create a culture of Active Care.
Join Sonder’s innovative movement to provide global support through the right care at the right time and know you are contributing to empowering people to be at their best.
About the role
Reporting into the Critical Incident Response Manager, this role will play a crucial role in our Sonder Support Centre. This role involves monitoring and responding to all Safety requests from our Members. Additionally, you’ll collect and analyse safety and incident information to provide real time alerts to support our members.
This role works across a rotating roster with shifts patterns; 7:30am- 3pm and 2:45 pm-10pm.
What you’ll be doing
Who are we looking for?
The ideal candidate is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.
What you bring to the team;
Why join Sonder?
You will work with a collaborative, vibrant and passionate team of experienced professionals, inside and outside of the Member Support Team and as we continue to grow, there will be plenty of development opportunities.
Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/
Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC
Full Time
Accommodations
$112k-142k (estimate)
06/23/2024
07/20/2024
sonder.com
BOSTON, MA
200 - 500
2012
Private
$50M - $200M
Accommodations
Sonder is an online platform that allows travelers to search and book for apartments, villas and condos.